Best Hotels near Hindu Temple of Greater Chicago, Lemont

As always I always enjoy my stay at this extended stay America location. The lobby associate/ Front Desk Kameela is amazing! She actually remembered me from my last visit to years ago I really appreciated that. she has supplied me with outstanding customer service, she is very helpful, friendly and knowledgeable about any needs that I have. Also the young man with glasses that works in the morning, I think his name is Corby? He and the young lady that is with him are also outstanding. Had a weird issue With another customer where she placed her cloths in the washer I was using, they quickly apologized and reimbursed me for two dollars for my washer. My room 321 was clean and in working order. Will definitely return again. every Extended StayAmerica should be the same as this one.

Stayed at the hotel for a wedding. The entire experience was a complete disaster. I booked the hotel in 2019 for my wedding and find out 48 hours prior that the extras I had booked to accommodate my wedding party were all wrong and not found in the system. I had a 6 hour panic attack because no one could give me answers and continued to put me on hold or tell me someone else would call me back. Ultimately I ended up with what I wanted, but other brides did not. Because of this, while I was getting ready I had members of other bridal parties harassing myself and my group (not the hotels issue, but was a result of their mistakes). Even after the countless issues, the staff was rude day of and gave all my guests a hard time checking in and couldn’t comprehend how to check in people that had multiple rooms under one persons name. Called me mother to ask what rooms they had already checked her in to rather that having that in the system. I absolutely hated the experience with this hotel. The saving grace was that the hotel is very nice and is one of few I found with a full service bar for after the ceremony. I could go on and on about how upset and displeased I am with this experience. I would rather sleep in my car than book a large event here and would warn any bride that their day may get ruined when booking here. The GM, Janice and VP of ops, Stacie did ultimately fix my issues, but being told we may need to split the conference room I booked 2 years ago and that things would hopefully work themselves out hours before my wedding was terrible. I know it wasn’t their fault specifically but I almost expected them to treat us better and comp at least something for us. I can’t exactly blame one person, but ultimately it is the hotels responsibility to fix issues and this was so sub par. If it were me, I would’ve bent over backwards to make it right. Sent champagne or flowers or have a bar credit or something. Instead my guests were given a hard time. Don’t even know how to end this review as it was the biggest mess of my wedding. Luckily I’m go with the flow and it didn’t ruin my day, but I know other brides were furious and in literal tears as I was as well. Such an absolute joke of a hotel. Never ever again

We Paid $140 a night all in. The good: quick checkin, decent bag breakfast, comfortable bed, room in good condition, cable tv worked fine, room fridge nice and cold. The not so good: carpet in room was filthy. I only had my shoes and socks off to walk to the shower and the bottoms of my feet turned dirty black.

Very good