Popular Leoben 4-star Hotels

With a stay at Kongress Hotel, you'll be centrally located in Leoben, steps from Live Congress Convention Center and within a 5-minute walk of Leoben City Shopping. This upscale hotel is 0.1 mi (0.1 km) from Leoben Main Square and 0.1 mi (0.1 km) from Plague Pillar.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include gift shops/newsstands, tour/ticket assistance, and complimentary use of a nearby fitness facility.Buffet breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.Stay in one of 65 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

As far as the room goes, it was fine, clean, albeit a little basic for this price point. Bed was a little hard and furniture needs updating. Disappointing parking is charged (8 EUR) considering the location. However, main issue and reason for this poor review is down to the frankly rude and abrupt receptionist when checking out. All down to a dispute over meal charges. When seated in the restaurant I asked the server if there was a set menu etc. for my dinner included room rate, she wasn't sure but would check. 20mins later I eventually got an answer that I could order from the set menu or a la carte, surprised I double checked this and she again confirmed whatever the bill amount it would be deducted from my bill at check out. Meal itself was ok if nothing special but the service was incredibly slow for a half empty restaurant. At check out I was then presented the bill for last nights meal, I politely stated my room had dinner included and received a response of 'NO, you must pay'. I then showed my email confirmation with 'dinner included' and ensued a near 20min battle with the receptionist. Who eventually said ok we deducted 35 EUR but you must pay the rest. I told her I'd checked this with the server and round in circles we went. Eventually after a huge amount of frustration she slung my bill at me and said 'ok, goodbye'. Very poor customer service, I won't be staying again!