Waira Suites

Friendly staff. Centrally located.

The wifi was horrible, staff and service awesome

A very nice hotel with friendly staff who try to accommodate non Spanish speakers though we used Google Translate a lot. Some rooms don't have sockets but on our second stay there after a jungle trip there were lots in the better room we had. Wifi is awful anywhere but reception and even there drops frequently. Not a great loss if part of your trip is to disconnect. Reasonable rates I think and the food is good.

If you came to check on this hotel, you can stop serching. !!!You found the best hotel in Leticia !Its a beautiful place By the way, what attracted me to this hotel in the first place was the fact that they left bowls with food and water for the street dogs. I thought to myself that such a hotel must be an outstanding hotel, and indeed I was right. A very High class hotel with prices of an .economical one Your buck goes a long way in terms of: location quality, cleanliness, facilities, comfort, staff and free internet. From the moment you enter you feel luxury, the staff is amazing!! And it is clear that the hotel has a very high standarts of service, the staff really goes out of their way to give you the best experience, and it is clear that the guest's satisfaction is the top priority of the staff. It starts from Galiana at the reception. Carlos - in the dining room Elisabel - the coffee queen... And most of all the manager, Ishmael - What a charming guy, humble, full of kindness, personal charm and willingness to help. We stayed at the hotel for a week, and felt like family. Besides the great attitude, the hotel is beautiful, the service consciousness is very high, the rooms were also large, spacious and clean, and well equipped. There are two wonderful pools. Excellent restaurants - where there is a variety of food and exquisite service. The hotel is in a superb location; 10 minutes drive from the airport, and close to the city center - to all restaurants, travel agencies, shops, and in front of a bank, where there is also an A** machine. In short, an unforgettable experience. And to top it all off, since we missed a flight, and had to purchase new plane tickets for the next evening - they allowed us to check out in the evening at no extra cost. There are many pictures I took on this trip, but the one that is closest to my heart is the one where I took a picture with the manager, Ishmael. !!!Highly recommend

While the Waira Hotel is considered to be the best hotel in Leticia, I was not very impressed. They have a terrible internet connection so don't be dependent on having a connection. I could not access wifi in my room. There is no hot water in the rooms. The bed was not average. The A/C is a split unit on the wall and in some rooms it blows pretty strongly onto the bed. Since they only provide a sheet, it can get cold with the A/C turned on. I slept with the A/C turned off and then it go too hot. Most of the rooms don't have a window to the outside. Instead the window faces the hallway. Breakfast was not that great. Staff were friendly and helpful.