Holiday Inn Express & Suites Lexington NW-The Vineyard

Great stay! My Granddaughter loved it. Very good breakfast compared to most.

I will always stay here when visiting the Winston Salem area. It is beautiful, clean, quiet, and the bed is especially comfortable. It is obviously a very popular place to stay as if you don't make reservations in advance, you may not get a room at all. It is currently March and I am thinking about making my Christmas reservations now.

Everything was great. Friendly staff. Clean, modern rooms. Beautiful views of the vineyard. We’d definitely stay again if we ever find ourselves in Lexington.

Yes, we had stayed at this hotel about one year ago. Wasn't at the top of our list, but it is convenient and the vineyard is extraordinary. In late May 2024, we were traveling on business. Though we tried to check in at 3PM, the staff said it would take them awhile to find a clean room. ?!? Our check in was AFTER 4PM. Our room was on the 3rd floor; we noted two dead roaches as we walked from the elevator to our room. ?!? The next morning at 9AM we were met with a sign in the eating area that I've also posted in the pictures. The sign read: "Attention. There will be no food this morning." ?!? Hey IHG - we paid for the room and a complimentary breakfast. ?!? Evidently a few guests had tried to access leftover food and had left their litter on the counter. ?!?Those pics are also included. But here's the kicker. At 9AM when we got off of the elevator to make our way to the eating area, there were four - yes 4 - staff sitting in the entry lounge area having a good time - laughing, talking and visiting with each other. Not one of them took the time to assist a guest, look for food, clean litter off the counter, or clean the floor in the dining area. ?!? We squeaked out a cup of coffee, and I've also included that picture because the coffee was full of grounds. ?!? We went back to our room and located a place nearby for breakfast. Rather than return, we opted to check out. Took us 35 min to pack and load up. As we were leaving the hotel, we exited the elevator and headed toward the lobby. Once again, 4 staff (same ones or new staff? we don't know and we didn't care) were sitting in the lobby visiting with each other. IHG: we absolutely know you can do better. You must do better. This was really a bad experience.

Great hotel. Would stay again.

Love the room we stayed in! Balcony was cool... best view!!! There was an issue with cold coming thru the balcony door but either than that the room was spacious and comfortable.

So far everything has been good

Staff was friendly and helpful.