Hyatt Place Lexington

It was quiet and clean. Unfortunately the shower has a poor design and the floor gets wet. Otherwise a nice experience!

This Hyatt was more than expected... We popped in while we were passing through to TN. Front Desk Staff was friendly and helpful. Rooms were clean and very spacious. Very convenient to the interstate and walking distance to Outback Steakhouse and maybe other restaurants. Nice outdoor seating area and pool area although we did not swim. We would definitely stay here again.

Spent 2 nights/3 days. Hotel is in very poor shape. Bathroom flooded, hard to keep room cool, no microwave, horrible pillows, toilet seat broken, pool paint was very old and coming off everywhere. No breakfast provided due to kitchen problems. This property needs a full remodel!

Hotel was a great price for Lexington. Close location to UK. It had a better breakfast than a lot of hotels. It didn't seem like the newest hotel, but rooms and lobby were very clean. The bed was very comfortable.

We stopped for one night in Lexington on our way to visit family. We were dissatisfied upon check-in when we were told there would be no hot breakfast available the next day (because of an electrical issue), despite the hotel being aware of the issue three days prior. We asked why they didn't notify guests in advance, but they said it would not be possible to reach everyone. We selected this hotel over the Holiday Inn because we thought the breakfast would be better for our family, They did have some small muffins and danishes that the kids liked. The condition of the room we were assigned to, including its odor and stains on the carpet and furniture, was disappointing compared to our experiences at other Hyatt Place hotels where rooms were cleaner. However, the woman who assisted us during check-in was helpful when we requested a room change due to the smell, the noise from neighboring guests, and the stains on the carpet. Additionally, a staff member in the morning handled multiple guest complaints about the breakfast offerings admirably. It was evident that we weren't the only ones who felt we had paid full price for less than satisfactory service. I revised my review after the General Manager followed up and informed us that upon check-in, the front desk should have notified us about the discounts being offered or the option to cancel reservations at no charge. We were given a discount the following day.

We stopped for one night in Lexington on our way to visit family. We were dissatisfied upon check-in when we were told there would be no hot breakfast available the next day, despite the hotel being aware of the issue three days prior. We asked why they didn't notify guests in advance, but they said it would not be possible to reach everyone, which was a strange response. We selected this hotel over the Holdiay Inn because we thought the breakfast would be just as good and quicker for our family. They did have some small muffins and danishes that looked sad and weren't very good. The room's condition, including its odor and numerous stains on the carpet and furniture, was disappointing compared to our experiences at other Hyatt Place hotels where rooms were much cleaner. However, the woman who assisted us during check-in was helpful when we requested a room change due to the smell and noise from neighboring guests, as well as the fewer stains on the carpet. Additionally, a staff member in the morning handled multiple guest complaints about the breakfast offerings admirably. It was evident that we weren't the only ones who felt we had paid full price for less than satisfactory service. I would not recommend this hotel because it seems like ownership/management takes guests business for granted.

The breakfast was pretty poor. There wasn’t much there

Great place to stay when I am in town. Close to great restaurants and shops. Very clean property. Friendly staff!