Guest User
June 10, 2024
The hospitality staff of the Hyatt Regency Lexington were exceptional. The facility itself is only ok. As a hotel attached to the Rupp Center in Downtown Lexington it was super convenient since it is connected to the Arena. I did not make use of the hotel’s amenities like the pool or the gym. They do have a hotel shuttle, which other hotels do not. I found that to be one of the biggest advantages to staying here. Overall the hotel could stand a renovation, new carpet, etc. But the hotel staff was what made my stay since they gave me A+ service even though the tell was just ok.