Delta Hotels Basking Ridge

Very nice room with easy checkin. Nice work out area and great breakfast. Convenient to the USGA Museum and Gift shop.

The hotel location was convenient for our trip. Our room was large, and the bathroom was great, but the front desk staff, when we checked in, was awful. The mobile key feature didn't work and the staff's response was "we sent the key info so the problem is with your app." I pointed put that the app is from Marriott, it's not mine, and things went downhill from there. This woman should find a new job, not in the hospitality industry. The front desk staff, the next morning, was much better. We expect ted a free breakfast (I'm a lifetime Titanium member) but it was not easy. The 24-hour pantry did provide free milk and juice, a goo start but I had to press for more.

Desk staff acted as we bothered her by coming in. She also said that breakfast was not complimentary in a tone saying that by looks at us she decided we couldn’t afford it. We we not treated in a nice manner. It it wasn’t for the fact that we had business in the morning we would not have stayed here

Most hotels I've been to are good for one night. Check in, get your belongings sorted and grab a meal from downstairs. The rooms are spacious and the bed is comfortable. But if you're here for anything else, I would not recommend. First of all, the breakfast buffet is only on when there are enough guests to have a buffer. Second, if your computer breaks and you have to use their computer that they offer complimentary... be warned. There is loud, blaring music in the same area where the computers are and a speaker that blasts it right above you. It's impossible to focus or concentrate. The dinners were overpriced and terrible. You barely get half of a meal and they charge you double for it. The WiFi was also pretty spotty. I have no idea how this hotel is rated anything other than 2 stars. On the weekdays, they're not busy at all - so they raise their prices. On the weekends, they're busier, so they lower them. I was able to snag 3 nights at $80/night here from priceline. Then, the next day, the price went up to over $250! When I was left stranded, frantically trying to find a hotel at the same price I paid, they locked me out of my room and told me if I didn't pay for an entire night, I wouldn't be able to collect my belongings. From a business standpoint, if your bookings are slow, lower your prices to increase the bookings. Raise them on the weekends when there are more bookings. Their way of doing business really doesn't make too much sense to me. So, I really can't recommend this hotel at all.

The staff is very friendly

We come to visit family at the Fellowship Village Residence and this is the perfect place to stay. Clean, restful, and always friendly. Thank you