Quality Inn & Suites of Liberty Lake

Fair to good room condition. Pool out for repairs. Breakfast ok, so so. Could be better, minimal at best.

Came at check in. Rooms weren’t ready, but luckily I needed to go to the mall to go buy stuff. Whole place was being revamped, so I wish I knew that.

The rooms are clean and fairly large. We had a king sized room that had recently been renovated. The check in was easy and the staff was courteous. We stayed for a quick overnight stay and it had everything we needed.

Pool and hot tub closed Left on hold for 25 minutes to call ahead of time

Rooms had no heat, and property was not ready to occupy guests during a cold front.

We enjoyed our stay at this hotel. We stay often and have really noticed the changes that Heather has made to the overall appearance of the hotel. The newly painted rooms are very nice. The staff was courteous and very accommodating. Carrie went above and beyond to help us, along with Justice. Overall a great stay. Heather has done a good job in managing this property.

Me and my hubby stayed in the King suite with the 2 person bath tub. For the price the room was great! I LOVED the tub. It would've been nice to get a run down on how the spa jets worked, before we got in the room, but we figured it out. The breakfast had the usuals, along with hot waffles, sausage patties, egg patties and buiscuits with gravy. The only odd thing was at check out, when we couldn't find anyone at the front desk area. We also called and no answer, so we left our key on the counter with 2 others and left.

Unfortunately the pool and hottub were out of order, which I did not see online beforehand. Upon check-in there was pee on the floor in the bathroom, and the toilet made long gurgle noises consistently.

We reserved 2 rooms. First room we walked into was super hot because the heat was on high. I walk over to turn it off and the ground floor level window was open. This feels super unsafe and first warning lights went off. After closing and locking the window I look down to the heater and see a pair of socks balled up on the ground- definitely not mine as we had just walked into the room. More warning flags- who was in the room before us and was it even cleaned or attended to? Then I flip up the access controls on the heater and there is a folded handwritten note to call someone to have a good time. I'm really not kidding. This same room was so dim with only the bathroom area lights and 1 lamp and 1 overhead light for the sleeping area. They had recently redone the flooring, but whoever installed should have to come and redo. The gaps in the flooring were awful and a hazard to walk on. The 2nd room also had a missing wall/electrical cover in the bathroom. Big reason we reserved was the pool. Family raced down to be disappointed. Hot tub was closed and smelly and green and was a hazard to even have people around. What if someone fell in??My kids named it Shrek water. The pool was just as sad because it was freezing. Family spent less than 5 minutes because it was too cold. Breakfast was decent. Hours are a bit limited with 6-9 but we managed. One of the mornings my husband said he witnessed the breakfast being taken down and cleaned up at 845 then a few people walked in but notabletoeat