Lijiang Guman Hotel

Lijiang Guman Hotel Reviews

Lijiang Guman Hotel

No. 68, HOUSHANG village, Zhai, Jiedao, Xi'an, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
Lijiang Guman Hotel
Lijiang Guman HotelLijiang Guman HotelLijiang Guman Hotel
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Lijiang Guman Hotel Guest Reviews

4.1/5
166 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(166)
Positive reviews(152)
Reviews with photos/video(67)
Friendly front desk staff(25)
Classy environment(23)
Great value for money(17)
Quiet & comfortable(13)
Many amenities(11)
Easy to get around(11)
Large rooms(10)
Delicious breakfast(10)
Negative reviews(14)
Americo
Deluxe Queen Room
Stayed in Jul 2024
Couples
6 review
1.5/5
Posted on Aug 3, 2024
English: The hotel is in a not very attractive area, but it is surrounded by cheap restaurants that make it easy to find a place to have dinner. My room was on the fourth floor with a nice view, very spacious and rational with a beautiful painting that covered the entire wall behind the bed. Being flooded with sunlight, when we checked in we did not notice that on every surface there was a layer of dust, not a little dust, but a whole layer of dust covered every surface of the room: from the bedside table to the headboard, from the painting above the bed to the desk in front, every light switch, every handle of every door!!. NEVER SEEN A HOTEL ROOM LIKE THIS!!! I had placed my clean clothes on the bedside table, I took them and they had black stains of dust everywhere... impossible to wear!! I spoke to the guy at the reception who was very professional in immediately going up to the room, seeing the mess I would have to sleep in and offering to change rooms, we were very tired and told him that now we just wanted to sleep. We agreed that the next day we would close all our things in the suitcases so THEY WOULD CLEAN THE ROOM RADICALLY. The next morning we lost almost an hour to close all our things in the suitcases, we went out reminding the girl at the reception (THE ONLY ONE PRESENT BOTH THE AFTERNOON BEFORE AT THE TIME OF CHECK IN AND THE NEXT MORNING) that they had to clean the room as agreed. When we returned to the hotel in the afternoon we found the room in the same conditions as the day before, they had only washed (?) the cups and put two plastic bottles of water on the table in the sun! I pointed out to the boy at the reception that this was unacceptable and we went out to do some shopping, when I returned I found the aforementioned boy cleaning my room like a ****** at 7pm... thanks for the effort but now it's too late, I didn't pay to have a dirty room for two days! To be honest, both the guy who worked at the reception at check in, and the one the next day, are the only ones who seemed to work in this hotel; they are also the only ones who tried to speak English, on the contrary the girl present at the reception during the two days of stay did not even say hello, she unloaded every conversation on someone else and never said a word of apology for the **** in which they forced us to sleep! The room that no one has ever cleaned is there waiting for you....
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6/13
Response from Property: After receiving your feedback, Guman will make corrections
Guest User
Man Special Offer Twin Room (Comfortable Mattress With Shower)
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The hotel has a good location, free parking, and very good front desk service. The 24-hour hot water is also a plus, and the facilities are relatively complete. It is a cost-effective hotel.
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Response from Property: We are very glad that you like our hotel! Your satisfaction and praise are our greatest motivation to move forward. We will, as always, provide you with attentive service and comfortable accommodation so that you can have a pleasant stay here.
Guest User
Man Elegant Twin Room (Comfortable Mattress With Shower)
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The hotel room is spacious and bright. Needless to say, the service is great. There is its own parking lot at the door. It is only a ten-minute walk from the ancient city. It is clean and comfortable. It is highly recommended.
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Response from Property: Dear guest: We are so happy to see you give us such a wonderful review! We have carefully crafted every detail of the hotel just to give you a home away from home feeling. The high-quality service you mentioned is the goal that our team relentlessly pursues. We look forward to serving you again in the days to come and creating more beautiful memories for you!
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The room is very clean, the front desk is very friendly and kind, the surrounding environment is also convenient, it has its own free parking lot, it is close to the ancient city, the price/performance ratio is very high, economical and affordable, the facilities are complete, there are many restaurants around, the overall experience Still can recommend it
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Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day. !
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
This hotel is clean and hygienic, the rooms are clean and tidy, and the service attitude is very good. I don't want to go out when I stay in the room. It's very comfortable to sit on the sofa and listen to music.
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Response from Property: Dear guests: Hello! Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support and your love for us!
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 1, 2023
This hotel is very hygienic, the service attitude is very good, the room is clean and tidy It gave me a very good accommodation experience. It was very comfortable to stay in the room and listen to music😊
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Response from Property: Thank you very much for choosing Guman Hotel. Maybe this is fate, allowing you and me to have a beautiful encounter.
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
I chose Guman Hotel for a business trip. The price is very affordable. It is also very close to the ancient city. There is a parking space under the hotel. The front desk is friendly. The room is large. It is very comfortable to live. The cost performance is very high. A good choice for business trips. 5-star praise. I will come again next time
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Response from Property: Dear guest: Thank you very much for your high praise for our hotel! It is the honor of all our staff to provide you with satisfactory service. We have been committed to creating a comfortable and warm accommodation environment for every guest. Your satisfaction is our greatest encouragement. We will continue to work hard to continuously improve service quality and look forward to your visit again! I wish you a happy life and all the best!
Guest User
Man Elegant Twin Room (Comfortable Mattress With Shower)
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
I came to Lijiang for a business trip. I saw the good value online and chose this hotel. I chose it because it is close to the ancient city and right on the highway, which is convenient for travel. The room is large, the air conditioning is powerful, and it is very quiet when sleeping at night. The price-performance ratio is very high. The front desk brother is very enthusiastic. I will come again next time. Good reviews. Conscience hotel
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Response from Property: Thank you very much for choosing Guman Hotel. Maybe this is fate, allowing you and me to have a beautiful encounter.
Anonymous User
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Good location, convenient transportation, comfortable and sanitary rooms, enthusiastic service staff, happy to provide all kinds of help, there is a self-service laundry at the entrance of the hotel, the facilities are very user-friendly, the room has independent network signal and good signal, overall good, recommended!
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Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel.
Achengxiaogeya
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 21, 2023
The location is excellent and the transportation is convenient. There is a water dispenser at the front desk. The room is very clean. The front desk service is generally very good and enthusiastic. It gives people a very friendly feeling. If I have the opportunity, I will continue to stay here next time. Overall, I am very satisfied.
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Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for the fate that allows us to get to know you. Your thoughtfulness , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Couples
16 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Convenient for self-driving tours. It has its own parking space. The location is OK. It is relatively quiet. The hotel has an elevator. The sound insulation effect is OK. We also applied for a room. As soon as we entered the room, we felt that the air was very fresh. Hotel service. The service attitude of the front desk and floor customer service is serious and responsible. They are very friendly. They take the initiative to say hello. The smiling reception is very enthusiastic. The most important thing is that they are very patient.
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Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. The support and suggestions in your reviews are very rare and precious treasures for us. We will continue to work hard to continuously improve various services and hope to see you again at Lijiang Guman. I wish you a happy mood and a happy family!
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Generally speaking, it is warm, comfortable, clean, quiet, and safe. The decoration is simple without too many complicated furnishings. The bedding is moderately soft and hard. The hygiene is good and clean. The service staff is enthusiastic and patient. Hope to have a chance to stay again next time!
Original TextTranslated by Google
Response from Property: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Welcome to visit us again.
Guest User
Man Elegant Twin Room (Comfortable Mattress With Shower)
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2023
The hotel has its own parking space behind the hotel. There is a self-service washing machine at the door. There is a supermarket opposite and a pharmacy next to it. Zhongtong Express is diagonally opposite. It is close to the ancient city. The front desk service attitude is very good. Well, in short, it is very good. It’s just that the time is too tight and I didn’t stay long enough. I will come again if I have the chance
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6/7
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
I saw good reviews on Ctrip and came here to experience it. It was my first time to stay and I felt pretty good. The location is great, the facilities are complete, and the service attitude is very good. From the front desk to the guest room, there is a self-service laundry room at the door. The price is affordable and everything is great. They are all good. The rooms are spacious and bright, and there is no sense of oppression. It is close to the ancient city. I will consider this hotel next time I go to Lijiang. I spent several days in Lijiang and the environment is good. I checked in a lot of Internet celebrity streets and snack streets.
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Anonymous User
Deluxe Room (2 Beds)
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 7, 2023
The room is pretty good overall. The size is moderate. The hotel has its own parking space right at the door. It is quite convenient. The facilities are complete. The service attitude is very good. It is very clean and very quiet. It is very close to Lijiang People's Hospital and the Old Town. It is only more than ten minutes away. The price is moderate. It is suitable for friends who are on business trips and self-driving tours.
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Response from Property: Dear guests: Hello! I'm glad you chose to stay at Guman Hotel! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious, and there are takeaway boxes! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. Guman Hotel has always hoped to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!