LUX Hotel Apartments

Should not be allowed to offer rooms on the side of the property facing the railway. Large windows five meter away from the railway.

The room was of a good size and well equipped. I found the lack of personnel and the method of managing that to not always be the best. I was unable to download the App but managed to log in and get my room key another way. Coffee ordered prior to stay was not there and the assumption by staff (who had left it on the door handle) was that it had been stolen. It was replaced quite quickly but again left on the door handle despite them knowing I was in!!!! I tried to use the microwave to discover that there was a fault. I reported this and discovered that they already knew, it remained unrepaired at the end of my 3 WEEK STAY. I was unable to manage the air conditioning despite following the instructions but accept that this could have been user error, but again this could have been resolved if staff were around to assist, I didn't bother to report because of the issues with the microwave.

Automated check-in did not work properly, we had to call hotel's helpline. The operator was very friendly and helpful and the issue was quickly resolved. The apartment as such was perfect.

Great roof terrace with accompanying meeting room! Fantastic view over Lillestrøm, and very flexible for different types of events. The premises feel luxurious, and live up to the name LUX :). Highly recommended.

IT was extremely difficult to find this location in the dark. Google maps offered creative guidance and hotel app was working poorly. By lucky coincedence found local people to help. No clear signage and as renovations ongoing close to "main entrance", missed it several times. App has challenges to find ******* reservations as well and it needs several updates. When finally here, glad to sleep here, rooms are nice and spacious, modern and very clean. Should be more clear about service level as no service available.

Couldn’t access the hdmi port on the tv . Only fault in the whole apartment.

Everything is brand new and well designed, nice view from top the appartement. Easy self checkin/out. Information are provided in an app.

Great for a business trip Really comfortable and large room with a great view and very walkable.