Hotel Nobility

Everybody was so courteous, muy questions where answer perfectly. Hilary was wonderful awesome always has answer for every question I had.

It was very good. Staff went out of their way to provide what we need

I arrived at noon asking for an early check in if possible. I rented a suite in a Sunday and the hotel was not busy. However, the lady at the fronts desk told me that check in was only at 2 pm. I told her I will wait and they finally let me into the room at 1:45pm. I asked to please check if they could do my room promptly to what they reply again check is at 2 pm. I have stayed in numerous hotels and in busy areas, and I always get to go into the room earlier or they look for another room, however this time, they were not interested in looking into to it to assist me. The shower head wasn’t working properly as well. I stayed here before during the pandemic and I had to be hanged of rooms 3 times because things weren’t working. I excused them because it was during the pandemic and decided to give them another. I received no VIP trea**ent

The only thing that is good in this Hotel is the front office staff. Room- Water literally falls from the shower with absolutely no pressure. There is no option to get Luke warm water. It's either hot or Cold. Finding a perfect balance is an art as switching from hot water to cold takes approx 2 minutes and still no Luke warm water! 1 Jan 2024 Breakfast was an eye-opener. Although the hotel has around 30+- rooms however the Occupancy on 31 was still around max 10-12 rooms and there was still kinda stampede in the dining area as all 6-7 tables were occupied with no food to serve. The dishes were ALMOST EMPTY and the staff of only 2 people were running around and trying to fix the situation. It took me around 15 minutes to get the table and then another 15 minutes to get some fruits. There was no cutillary. I placed an order for an omelet and guocomole. After 4 reminders - approx 15 minutes I finally got the omelet. Guocomole was just sitting on their Bar table for approx 10 minutes with no one to serve and was told its coming. I could see it but all I could do is just wait. There after I had to place the request for some bread as there was none left so it took them another 10 minutes to top it up. The sweets section with 1-2 pastries options were empty since we joined the breakfast. Requested the staff multiple times to top it up and were told it's coming. Finally after around 30-40 minutes we were told sorry there is none left. In my experience, i honesty would not even rate this hotel 2*. The bathroom, the restaurant service really sucks. ALSO, THEY DONT PROVIDE ANY WATER BOTTLES or JUG IN THE ROOMS SO YOU HAVE TO GO TO LEVEL 1 TO REFILL YOUR OWN WATER BOTTLE EVERYTIME. OUR ROOM WAS ON LEVEL 6, SO YOU CAN IMAGINE THE EFFORT. The INTERNET IS NOT STABLE. Unfortunately we stayed from 26 Dec- 2 Jan and each day the breakfast was EXACTLY the SAME with not even a slight change. Honestly, I would never ever recommend this hotel to anyone. I have stayed in 2*hotels which without doubt surpasses Hotel Nobility (which rates it self4*) in services. Once again the only thing that is good in this Hotel is the Front desk staff. The rest all is 2*.

Great hotel, great location. Big, cleaned and comfortable rooms. Good breakfast. They’ve a bar and restaurant. The staff is very friendly. I hope stay there again.