Guest User
September 23, 2023
Booked 9 nights at the Kassavetis,on arrival very busy check in area,filled out the paperwork and asked to wait a little while while they attended to everyone else as was told someone needed to show us to our room. 20 mins later we then informed that our room wasn’t in the main building but ‘100 yds’ up the road. This turned out to be about 300-400 yards up the road,lugging suitcases and water we’d just bought through a very lively ***** of clubs/bars. We ‘upgraded’ for a sea view room and not informed at the time it was above one of the busiest clubs in Hersonissos-El Paradiso which every evening has the same loud music playing on the same loop until 5-7am. By the end of our stay we could say which song was coming on next. We could not sleep on some occasions and you will definitely need earplugs. We would have asked to swap rooms however was told on arrival when we enquired about keeping the room on for our last day that the hotel was full so this was not an option to then be told on our last day that they could have accommodated a swap if we’d have asked. The room was also up two flights of stairs. Also be prepared to be hassled by the bar/club reps every time you leave your room,some are very persistent with their offers of free shots and poor 2for1 cocktails and gets very annoying very quickly. The room itself was a good size and had everything we needed. Free aircon too which was a bonus and throughout the morning and daytime we did enjoy the sea views we had paid for. The room wasn’t the cleanest (not the cleaners fault) don’t look at the mattresses as they are covered in brown stains and we didn’t like the grubby shower curtain either,it felt very unhygienic. The cleaner came daily with fresh towels and to change beds etc. The pool area was really good, plenty of sunbeds to use however because we weren’t in the main hotel complex we didn’t use it as much as we would usually as it meant another trek through the bars etc If we’d have stayed in the main hotel we would have probably had different and better experience and probably would return however due to the noise we felt it really spoiled our expectations of a tranquil,sea view room and the view alone is not enough to compensate. If booking this hotel definitely ask for ‘city view’ room!