Tennyson

Very easy to get to.Rooms were nice and big. Very clean.Would book again here if we were to come to Lincoln again

Whilst i get the concept of it being staff free, you have to ensure that everything works, for example my outside key safe box, if it hadnt been for the nice lady who was also a guest i wouldnt have got in plus my key was temperamental. Then when eventually inside the key pad into my room also worked sporadically. Just causes anxiety. Also no cleaning tem in my room in 3 nights 4 days is a bit too long

Stayed here for 1 night. Lovely room, warm, comfortable bed and very hot water. Limited parking meant we couldn’t park at the hotel and go out for a few hours prior to check in so this did disrupt our plans for the day quite a lot. Check in is 4pm and the parking space couldn’t be guaranteed before that time, however we did arrive at 3pm and thankfully the space was available. A later check out would be nice, 10am is pretty early and someone was knocking on the door to clean the room just after 10am, however the gentleman was very polite and happy to give us more time. Food is provided in the room for basic breakfast, some bread, jams/honey, cereal/milk, beans and yoghurt, also plenty of tea and coffee. Overall we were very happy with the hotel and would definitely consider staying again. Excellent value for money.

Although the room was clean, we found the whole experience disappointing. We paid almost £100 for a double room for one night and felt it was totally overpriced. The room was of a similar standard to a room in a hostel. The window had no adequate curtains, (just net curtains) so we had to hang an (unclean) blanket to block out the light. To advertise a continental breakfast as included is completely unfair. It consisted of 2 boxes of cereal, slices of bread in a plastic bag, a couple of yoghurts and 2 small slices of cheese. I'm afraid that we would not stay again and would not recommend Tennyson to friends or family.

It was nice. I had a good night's sleep, which is what i went for. Breakfast was cute. Check in was easy enough. However, the drape over the window was useless and might as well not be there. Passers by could see into my room.

Overall a comfortable guest house but we felt it was quite noisy as there is quite a lot of traffic in front of the property. They do provide earplugs but those were not enough for me. Breakfast items are provided in the room and downstairs.

Arrived at the room at 7pm to be greeted with dirty unmade bed linen, used towels and mugs for drinks. After calling management helpline for asked to cope for one night and cleaners will attend at 8am in the morning. After saying no good to me and 8pm by this time, asked me to locate alternative accommodation for night even thou id booked two nights. Disgusting service and very rude on phone. I have travelled very much in my life and never received this kind of poor service at a hotel / B&B.

Lucky to have a parking space. Big sign to say to park in the space allocated to your room. But only 6 parking spaces for at least 10 rooms or more. Communication wasn’t very good. Rang the number not to get an answer. Wasn’t sent the email including the access code. Spent a long time waiting outside with another couple who had the same problem. When eventually getting through to someone was told continuously to check my emails as it was sent. (It wasn’t. Still hasn’t been). After multiple phone calls and a helpful neighbour to the hotel. Finally got the code for the main door then had the phone put down on me before getting the code to the room door… another phone call later. Finally got into the room where it was very clean. Very presentable.

This was the first time we had used a self service hotel, we were impressed with the facilities, it had a communal kitchen and lounge the bedroom was comfortable and clean, we had a fridge which had the continental breakfast in and on (which you were asked to eat in the kitchen). If and when we go to Lincoln again this hotel will be looked at first.