New Victorian Inn & Suites Lincoln

Rooms were comfortable and clean. Hotel was quiet. Staff was helpful. Complimentary breakfast was ok. Good place to stay for a quick one night stay.

Great Central location with plenty of shopping opportunities nearby. The rooms were clean. The continental breakfast was decent. Customer service was satisfactory. I would recommend this hotel to a friend in the future.

check in was very slow...attendant was nice....elevator needed cleaned..smelled of smoke and floor needed vacumed....hallway by room smelled of cigerette smoke even tho all rooms were marked NO SMOKING...no pillows or blankets for couch bed...phone did NOT work to call down to desk so had to go down and get them. Pool was warm but not very clean., Went to breakfast fairly early....No bisquits, gravy dried up, no pancake batter....went to desk to see if they were going to refill breakfast items....attendant did not appear to understand ENGLISH.....finally found a lady to ask and she said she would find someone to refill items....waited 10 minutes and no one came.....several people came in and left and that is what we did too.. Don't advertise that you provide breakfast if you can't keep it full or have attendants to check on it. Overall, I guess we weren't real happy with your hotel service and probably wouldn't stay again.

Very nice stay for the price! Can’t beat it. Breakfast was good, and the room we stayed in was very clean.

This is one of 2 places we stay for our annual Christmas shopping trip so we’ve stayed several times in the past because of the value. The furniture in our room was beaten up and needs replaced, the water pressure in the shower was bad and water wasn’t hot enough for me, but we managed. All in all, this is a good place to stay if you’re not picky about decor as it was clean, just needs some updating. We’ll most likely stay here again since it’s suite type rooms giving extra space to wrap the gifts I buy and the price is decent.

Na

A few years ago I stayed here more than once due to the proximity to the hospital. The discount was good for hospital families and it was a decent place. Now it is under different management and it was a disaster. The discount and price was still really good, but that's the only good thing I can say. All the info on the website and the info in the book in the room said checkout was noon, so I asked for a late checkout of 1pm. The person at the desk (possible the owner or manager) argued with me that checkout was 11am so I said he should update the website. He then said 1pm was fine and he had a contract with Bryan Health and always tried to accommodate those guests. I told him how much I appreciated this and since I didn't know how things would be going at the hospital I really wanted to be able to come back and rest a bit midday. He was fine with the 1pm checkout. When I got to the room the smell literally made me step back. At first I thought it had been a smoking room, but then I really couldn't tell if it was just musty, moldy, smoky or pet smell. And it was not very clean. Sick was a mess with whiskers from the last guest, hair on the sink and in the bathroom, etc. Mirror was smeared from having been cleaned with a wet rag. The office chair was filthy with all kinds of things spilled on it and ground into the fabric. The sheets DID appear to be clean. In the morning the noise started at 4:30am and the walls and doors are so old and thin you could hear everything from the hallway, other rooms, etc. The next day I left about 6:30am for the hospital. I got some lunch and came back at 11:15am to find them cleaning my room. I explained the situation and they called the person I'd talked to the previous night and they said they'd just finish and I could have it. But I noticed they'd already cleaned the bathroom and restocked the towels, etc. and I didn't want to mess that up for the next person so I just left. Because I feel certain they would have not come back and cleaned it again. The positives are fridge and microwave in the room, proximity to Bryan East, discount for hospital families and free breakfast. But none of that is worth how disgusting and difficult this all was. Also there was no information on what the wi-fi password was and when I walked back out to ask the owners (I assume) were lounging in the front and seemed annoyed that I asked. I will not stay here again. It could be a great place again, but they need to invest in a lot of upgrades.

Housekeeping was hit and miss -emptied one trash can, but not the other. Did not vacuum carpet. Coffee maker in the room would have been appreciated

We got stuck due to snow and there price was reasonable for the room ! Roads could have been cleared better to get to the property but other then that nothing was negative about our stay other then being stuck of course