I arrived at BWI at around 11:40pm and rushed to call the shuttle from the hotel as they informed me earlier that if I didn't call by midnight, I'd
be on my own to get a ride to the hotel. I was stressing as it was the first time I ever traveled alone. I called them at 11:50pm whew!! but plenty
of time before 12:00am. So I thought, first they put me on hold... then hung up, next call... No answer and hung up. Now I'm spazzing.
Finally a shuttle will be there in ...15-20 mins huhhhh?? so there i am standing alone at midnight by myself ( a 55 yr old woman)
half hour goes by... I call hotel again and not easy for someone to answer. Oh the shuttle got full I was told so they have to send another one,
REALLY so another 15 mins go by no shuttle, half hour later, I see the shuttle, here it comes....and flys right by me as I'm screaming STOP!!
around she goes, 10 mins later she's finally here at 1:15am and then says she's been there. they told her DOOR 15 I said I was at
LOCATION 15. Mad before I even got to hotel, once there..a cooler full of sodas to buy and not one DIET soda..I'm going to bed.
No blanket? just sheets I was cold so I went to front desk to ask for a blanket, Sorry their locked up, heres some more sheets.
In all fairness they looked to be very short staffed. and the room was clean but not worth the price