Facilities: The room hardware is good, relatively new and relatively clean
Hygiene: Not bad
Environment: The surrounding environment is a little worse, but the hotel is not bad
Service: To be honest, it's average. I ordered noodles at the pastry window in the morning and told the aunt four times, and then the aunt looked up and asked me what I wanted? I used the room upgrade rights when booking, and there was a room at that time, but the hotel didn't handle it well. After arriving, the hotel said that the room was full and could not be upgraded. I contacted Ctrip customer service to handle it. I gave a good review to Ctrip and a bad review to the hotel duty manager and front desk.
For a small city, don't ask for the standard service of Holiday Inn Express. There are too many fried foods for breakfast, there are many people, and the order is chaotic. You have to squat at the window to get a bun and pour juice and milk, otherwise it will be sold out if you add a little. There are queues everywhere, and no one manages and guides. It is recommended that the hotel seriously reflect and improve its reception capacity and level.
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