Hotel Valverde Lisboa - Relais & Chateaux

Hotel Valverde Lisboa - Relais & Chateaux Reviews

Hotel Valverde Lisboa - Relais & Chateaux

Av. da Liberdade 164, Lisbon, Grande Lisboa, 1250-146, PortugalView Hotel Details
Hotel Valverde Lisboa - Relais & Chateaux
Hotel Valverde Lisboa - Relais & ChateauxHotel Valverde Lisboa - Relais & ChateauxHotel Valverde Lisboa - Relais & Chateaux
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Hotel Valverde Lisboa - Relais & Chateaux Guest Reviews

4.7/5
Amazing
55 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(55)
Positive reviews(54)
Reviews with photos/video(7)
Negative reviews(1)
Guest User
Junior Suite
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Exceptional and outstanding service, staff were excellent, hotel impeccable, food excellent highly recommend
Guest User
Classic Room
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 8, 2024
Easy to find and check in. The staff was very attentive and helpful with tips on what to do in the area since it was my first time in Lisbon. The room was inviting and calming, very spa-like.
Guest User
Deluxe Room
Stayed in Nov 2022
Solo travelers
31 review
5.0/5
Outstanding
Posted on Nov 29, 2022
Hotels belonging to Relais Châteaux will never upset you! Valverde is definitely one of the most worthwhile places to stay in Lisbon if you want to enjoy high-quality service as well as the local culture. The decorations are quite elegant, and it even looks like a small art gallery! All staffs are polite and patient, and they took good care of me! I will definitely recommend it to my friends!
6/11
Csy_07
Deluxe Room
Stayed in Apr 2024
Couples
12 review
4.5/5
Great
Posted on Apr 27, 2024
Overall, it's good. The hotel is very private. It's also relatively quiet and conveniently located. However, the water that was finished on the first day should be refilled with a new bottle. I called the front desk to send water, but I didn't expect to be charged a bottle of water and service fee. The main reason is that I stayed for four nights in total. Except for the first night, there was no water refill. The next three nights had free water refills, and I was not informed of the relevant fees on the first night. In addition to this problem, Service: There was a breakfast service staff who was not very friendly and looked down on Asians.
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Guest User
Deluxe Garden Room
Stayed in Jul 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Sep 13, 2024
There are not many rooms, but the service is very good and the view is great.
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Guest User
Deluxe Room
Stayed in Jul 2024
Solo travelers
51 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Very very nice hotel, the best one in our 10 day trip to Europe.
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Xiaotaoziyyi
Classic Room
Stayed in Sep 2023
Solo travelers
42 review
5.0/5
Outstanding
Posted on Sep 9, 2023
The hotel is very comfortable, I stayed there for two nights in a row. Sound insulation is very good
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Guest User
Deluxe Garden Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Environment: Nice 👍 Facilities: OK
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Guest User
Classic Room
Stayed in Oct 2023
Couples
48 review
5.0/5
Outstanding
Posted on Oct 19, 2023
The atmosphere of the hotel is very suitable for sleeping, and the aroma in the room blends well with the aroma of the toiletries. The breakfast is very average, only suitable for sleeping, not an ideal resort hotel.
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Guest User
City Suite
Stayed in Dec 2023
Family
43 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Exquisite little hotel, very cozy
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Anonymous User
Mini Room
Stayed in Sep 2023
Couples
17 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Super satisfied 👍🏻
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Anonymous User
Junior Suite
Stayed in Oct 2023
Family
9 review
3.5/5
Posted on Oct 8, 2023
Sincerely so-so
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Guest User
Classic Room
Stayed in Jul 2023
Family
17 review
5.0/5
Outstanding
Posted on Oct 2, 2023
good, very good
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juliekZ5771LJ
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 24, 2024
Lovely well located hotel. Slightly problematic for me as a number of stairs with no hand rails and I have mobility issues. Pool area was great, very quiet. Only down side was very poor pool service and breakfast service. I've stayed at many relais hotels and this was the worst breakfast. So slow, limited options and ordering lunch and bar food was also equally slow. Room was large and spotless and turn down service excellent.
Response from Property: Dear JuliekZ5771LJ, Thank you for taking the time to share your feedback about your recent stay. We're delighted you enjoyed our lovely location, spacious and clean room, and the tranquillity of our pool area. Your comments regarding the limited breakfast options and slow service are incredibly valuable to us, as we are always striving to improve our guest experience. We will certainly address these issues with our team to ensure we make the necessary enhancements. Thank you once again for your input, and we hope to welcome you back in the future for a much improved experience! Kind regards, Valverde Hotel
Guest User
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 8, 2024
We chose Valverde for its beautiful interior garden and its amazing location on the main avenue of Lisbon. We stayed for 5 nights in room 405. The room was quite spacious, very comfortable. The hallway was not very well lighted. The bed was very comfortable. The bathroom was decent, with shower space and toilet space separate. The toiletries were numerous - cosmetics Zenology - very good. The interior garden is splendid - a true oasis inside a torid city. The restaurant was very good - both from the food and service perspective. The hotel personnel were very helpful and nice. We would definitely come back here.
Response from Property: Dear Cristina T, Thank you for taking the time to share your wonderful review about your stay at Hotel Valverde. We're thrilled that you appreciated our beautiful interior garden, which we're proud to call a true oasis in the heart of Lisbon. We're also glad that our location on Avenida da Liberdade was convenient for you and that you enjoyed the comfort and space of your room, particularly the bed and bathroom. We're delighted that you enjoyed our restaurant and the Zenology amenities, which are a thoughtful touch to enhance your stay. It's great to hear that our staff were helpful and nice, as we strive to provide exceptional service to all our guests. We're thrilled that you would come back to Hotel Valverde, and we look forward to welcoming you again soon! Thank you once again for your kind words and for choosing us as your home away from home in Lisbon. Kind regards