My Story Hotel Ouro
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1 night
1 room, 2 adults, 0 children
My Story Hotel Ouro
My Story Hotel Ouro
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We Price Match
Highlights
Sparkling clean
Excellent service
Delicious breakfast
Ideal location
Great views
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Amenities
All amenities
Property Description
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8.7/10
The hotel is excellent, with a coffee area that was a pleasant surprise.
Surroundings
Metro: Baixa-Chiado
(440m)
Metro: Rossio
(520m)
Airport: Humberto Delgado Airport
(7.5 km)
Airport: Tires Airport
(22.4 km)
Train: Rossio Railway Station
(590m)
Train: Estação Ferroviária do Sul e Sueste
(710m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
28
Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
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13
Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
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11
Family Room
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Average for similar properties in Lisbon
Review summary
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Location: The hotel is centrally located in Lisbon, offering easy access to major tourist attractions, metro stations, trams, and shopping areas. Its proximity to Praça do Comércio and Old Town makes it ideal for walking tours and exploring the city.(based on 6 reviews)
Guest User
October 15, 2025
Great location for Lisbon! Central and easy to get around. Small room but layout is well done so doesn’t feel small :)
Guest User
September 8, 2025
It was an amazing hotel experience! The staff were very kind, the room was really clean, and I felt very comfortable :)
JZVan
December 7, 2024
Excellent location in the heart of Lisbon. The rooms are small but very functional. The staff are very friendly.
Guest User
February 5, 2025
Everything was very good to u, such as a room, staff attitude, restaurant useand location and so on.
Julien Avezou
August 3, 2024
Great location, service and room. I ha a lovely stay at the hotel with a filling breakfast in the morning. Ideally located in the old town of Lisboa, I definitely recommend this hotel.
Wittawat Chong
June 5, 2024
Very clean and comfortable room, variety of breakfast, excellent service, good location located in the city center, near metro station and main line tram.
TSJ
August 5, 2023
Enjoyed the hotel stay during our short trip in Lisbon. Hotel is located in the heart of central Lisbon and near to several metro/ train stations. Hotel staff were friendly and could converse proficiently in English. Room was cosy enough for two of us and my husband enjoyed the plush and comfortable bed. Hotel is also using shower & shampoo products with aromatherapy scent (nice touch there!). Great breakfast buffet too. Only downside could be the weaker in-room wifi - where it's better at the ground level lobby area. Would highly recommend casual travellers to give Our Story Hotel a try ;)
Svetlana Lyu
November 29, 2025
The hotel is very conveniently located, centrally located, within walking distance of everything. However, when we booked, they clearly stated a balcony and city view. We were given a tiny room, naturally, without a balcony and a window with a view of a wall.
To our credit, they upgraded us, but still without a balcony—or rather, with a quasi-balcony, meaning a floor-to-ceiling window with a blue screen.
The safe and coffee machine in the room didn't work, the toilet was constantly leaking, and the shower door didn't close properly, leaving the floor constantly wet. But maybe we were just "lucky" and they'll fix all these inconveniences.
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Services & Amenities
Restaurant
No additional info available
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | €15.00 (approx. CAD 24.21) per person |
Adult | Buffet:€15.00 (approx. CAD 24.21) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2014
- Number of Rooms: 51
Phone:+351-213400340
Email:ouro@mystoryhotels.com
With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Rossio Square and Santa Justa Elevator. This hotel is 0.6 mi (0.9 km) from Avenida da Liberdade and 0.7 mi (1.1 km) from Castle of São Jorge.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What times are My Story Hotel Ouro check-in and check-out?
My Story Hotel Ouro check-in time is 15:00 and the check-out time is 11:00.What times are My Story Hotel Ouro check-in and check-out?
What are amenities in My Story Hotel Ouro?
My Story Hotel Ouro amenities including Shuttle Bus Service.What are amenities in My Story Hotel Ouro?
What is My Story Hotel Ouro cancellation policy?
The cancellation policy for My Story Hotel Ouro varies depending on the type of room and booking conditions.What is My Story Hotel Ouro cancellation policy?
How much does it cost to stay at My Story Hotel Ouro?
Prices at My Story Hotel Ouro change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at My Story Hotel Ouro?
What is the cloest airport from My Story Hotel Ouro?
The closest airport is Humberto Delgado Airport, and it is about 24 mins from hotel by car (7.5 km).What is the cloest airport from My Story Hotel Ouro?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are My Story Hotel Ouro nearby landmarks?
My Story Hotel Ouro locates at the center of Lisbon. The nearby landmarks include Arco da Rua Augusta, and it is 210m from your search (straight-line distance).What are My Story Hotel Ouro nearby landmarks?
About This Property
| Nearest Airport | Humberto Delgado Airport |
|---|---|
| Distance to Airport | 10.19KM |
| Nearest Train Station | Rossio Railway Station |
| Distance to Train Station | 0.59KM |
| Nearest Metro Station | Baixa-Chiado |
| Distance to Metro Station | 0.44KM |
| Average Price From | CAD311 |
| Hotel Star Rating | 3 |