Sheraton Lisle Naperville Hotel

The staff at the Sheraton Lisle Hotel were great, friendly, responsive, supportive and easy to work with. We have had many large programs at the hotel and all our guests were delighted with the leadership team that helped us run a smooth and successful event. When we needed something they were there a moments notice. With our international guests at our programs, the hotel staff handled the diverse community very well. We look forward to many more programs at the Sheraton Hotel here in Lisle!

The hotel was nice and clean but the thermostat in the room was not working properly. The temperature in the room kept going back and forth on being hot or cold

I worked with Edgar Melero to book a group hotel room block for am upcoming event. He was efficient, answered all my questions quickly and accurately reflected the ask in the contract. Looking forward to hosting my staff and athletes at the Sheraton!

Edgar Melaro was the best and super accommodating to our group needs. I appreciate his quick responsiveness and professionalism. I know that our event will be a success and we are looking forward to the Marriott hospitality. I’m grateful.

Edgar in group sales was super easy to work with! We booked a large group and it could not have gone any better. The booking link was sent and each person was able to go on and book their own room. It sure is nice to have top notch customer service. Thanks Edgar.

Waited 20 minutes to check in. Building needs exterior and interior maintenance. Bathroom toilet was not flushed, garbage can was on back of the toilet with no bag, tissue box was empty, toilet paper roll was almost empty, dried drip marks around cabinet wall. No microwave or fridge in room. Note says you can request one, based on availability (?). We purchased breakfast for two through *******, but then the hotel only gave us one voucher. Looked for a water fountain since the water receptacle at the front desk was empty except for lemons and ice. Found water fountain, but it made such a terrible squealing noise I gave up right away. The woman organizing the breakfast was doing a great job, so she was the final positive note to our stay.

Hotel was easy to work with for large group. Rooms and location were great. Bartender Eduardo (I hope) was fantastic. Gym is dated but large and pool area is very nice. All guests in our group were happy and satisfied with their stay at this hotel.