Unfortunately we had a few issues with this property. Some were minor like no cookies offered at check in and a TV that would not turn on but others were more pressing like noise from the AC unit even when it was turned off, freezing breakfast room at the weekend when we were the only diners and 24 hours without warm water. To be fair to the property we were offered Points compensation but only after we complained, rather than the hotel being pro active and offering the compensation when the issue occurred. We moved to three different rooms during a 4 night stay. This property has a bit to go to reach usual Doubletree standards.