To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(129)
Positive reviews(29)
Reviews with photos/video(6)
Awesome rooms(13)
Awesome stay(9)
Awesome amenities(9)
Clean and tidy(7)
Friendly owner(7)
Convenient for shopping(6)
Easy to get around(5)
Located downtown(5)
Fanny
Two-Bedroom Apartment
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The location is very good and easy to locate. And they offer a discount for parking as well.
We reserved two rooms which are connected, very convenient and keep the privacy.
Their rooms are so spacious, highly recommend.
Response from Property: Hello Fanny, thank you so much for choosing Quest for your recent visit to Liverpool and thank you for taking the time to provide some feedback. We are glad to hear you liked our spacious apartments especially for its location in the middle of the city. We really hope to see you again very soon.Kind Regards,Ines-Assistant Residence Manager
Dickson Loi
Studio Apartment
Stayed in Nov 2023
Couples
1 review
4.5/5
Great
Posted on Nov 14, 2023
We have a good 4D3N stay at Quest Liverpool City Centre. The location was 10mins walk from Liverpool Lime Street Station where we took a direct train from London Euston Station. The studio apartment is surrounded with good food and shopping stores. The room that we stayed was clean and neat which was beyond our expectation. Very good
Response from Property: Thank you for taking the time to review your recent stay with us. We appreciate your positive feedback and hope to see you again soon. Kind regardsJohnAssistant Residence Manager
Dorji
One Bedroom Apartment
Stayed in Oct 2023
Couples
36 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The location was 8 minutes from lime Street Station. Super clean room with amazing unique design of one bed room apartment.
The staff was kinda.
Bed was good. We like it. Highly recommend. Close to all the site seeing.
Response from Property: Thank you for taking the time to review your recent stay with us. We appreciate your positive feedback and hope to see you again soon. Kind regardsJohnAssistant Residence Manager
Winwin Mak
Studio Apartment
Stayed in Jul 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The room was spacious and clean. The staff is friendly and accommodating
Response from Property: Hello Winwin, thank you for taking the time to provide such a fantastic review. We are delighted to hear you enjoyed your stay in our apartments and you found them clean and spacious. Thank you also for mention the staff, they will be thrilled to hear your kind words. We really hope to welcome you back very soon. Kind Regards,Ines - Assistant Residence Manager
Buanfenshouderena
One-bedroom Superior Apartment
Stayed in Sep 2023
Family
28 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Better than ever.
First, the hotel is only about 5 minutes walk from the Lime Street station, which is very convenient for large baggage carriers.
Second, service was good and the staff are sweet and helpful. Baggage storage was available.
Third, various appliances like oven and dryer could be seen in the room. Fresh water and a small package of milk were served in the fridge.
Response from Property: Thank you for taking the time to review your recent stay with us. We appreciate your positive feedback and hope to see you again soon. Kind regards John Assistant Residence Manager
Guest User
Studio Apartment
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Perfect location in central Liverpool, very spacial room, extremely clean with a fully equipped kitchen & perfect king size bed.
All attractiive locations of the city locate within 15 minutes walking, it must be the top choice there !
Response from Property: Thank you for taking the time to review your recent stay with us. We appreciate your positive feedback and hope to see you again soon. Kind regards John Assistant Residence Manager
KimH
Studio Apartment
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 31, 2023
Excellent service from the staff and was very helpful and quick when checking in, the room was very spacious and extremely clean. Was a wonderful experience will 100% book again in the future.
Response from Property: Thank you for taking the time to review your recent stay with us. We appreciate your positive feedback and hope to see you again soon. Kind regards John Assistant Residence Manager
Anonymous User
Studio Apartment
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Perfect location,really close to the train station,good stuff.
Response from Property: Thank you for taking the time to review your recent stay with us. We appreciate your positive feedback and hope to see you again soon. Kind regardsJohnAssistant Residence Manager
Guest User
Studio Apartment
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 8, 2023
Excellent location. The staff were very friendly and approachable. Glad I made the choice to stay here.
Response from Property: Hello, Thank you for taking the time to send us feedback on your recent stay. I am so happy you enjoyed your stay and thank you so much for your kind words, I will make sure these are passed onto all the team. I do hope we have the pleasure of welcoming you back to the hotel again soon. Kind regards, Paris D'Allessandro, General Manager
Guest User
Studio Apartment
Stayed in Jan 2023
Family
17 review
4.7/5
Amazing
Posted on Jan 24, 2023
It’s very convenient. It’s located in the city centre. Very close to the train station and shopping area.
Response from Property: Hello,Thank you for taking them time to send us feedback on your recent stay,I am delighted that you enjoyed your stay and will make sure your comments are passed onto the team.I do hope that we can welcome you back to the hotel in future.Kind regardsParis D'AllessandroGeneral Manager
Emma Beck
Studio Apartment
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 15, 2022
Excellent service and beautiful accommodation. We really appreciated the free upgrade as well!
Response from Property: Thank you for providing feedback about your stay at Quest Liverpool City Centre. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Paris D'Allessandro General Manager
Guest User
Studio Apartment
Stayed in Nov 2024
Solo travelers
16 review
4.2/5
Very Good
Posted on Nov 24, 2024
The hotel's geographical location is in the heart of the city. There are many shopping malls, restaurants and attractions around the hotel, making it convenient for travel. The rooms are spacious and bright, with complete facilities, spacious bathrooms, free Wi-Fi, etc.
Original TextTranslated by Google
Response from Property: Good afternoon, thank you taking the time to review your recent stay at Quest. We are glad to see you had a great experience and you enjoyed our prime location in the heart of the city.We hope to see you again.Kind Regards,Ines-Assistant Residence Manager
Guest User
One Bedroom Apartment
Stayed in May 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on May 11, 2024
Great hotel. Breakfast is available. There is a washer and dryer in the room. It is very good. The city center is right outside. Shopping is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to review your stay at Quest Liverpool City Centre. We are delighted to hear you had a fantastic stay and you enjoyed our apartments in the heart of the city. We really hope to see you again.Kind Regards,InesAssistant Residence Manager
Vvian .Poon
One Bedroom Apartment
Stayed in Oct 2024
Family
27 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The hotel is located in the city center. It takes about ten minutes to walk after getting off the train. The hotel is quiet in the bustling city. There are various restaurants downstairs. If you like to cook, there are also large and small supermarkets downstairs, which is very convenient. The room I booked has a washing machine and a dryer. The room has no odor and is clean. The service staff comes to clean the garbage every day. The cooker is a bit old and the non-stick coating is damaged. It should be replaced. Other electrical appliances work well.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Quest for your recent stay in Liverpool and thank you for taking the time to provide some feedback. we are glad to hear, overall, you had a fantastic experience in our well located apartments and you could enjoy the city from its prime location. We really hope to see you again.Kind Regards,Ines-Assistant Residence Manager
Anonymous User
One-bedroom Superior Apartment
Stayed in Aug 2024
Family
18 review
3.7/5
Posted on Aug 18, 2024
This room is very suitable for a family with two children. The sofa bed is also very large. There is a washing machine and dryer. It is located in the city center. It is a little inconvenient that there is no parking lot. The sound insulation is very poor. At night, the crowds in the bar outside are very noisy, like a concert. Fortunately, I brought earplugs…
Original TextTranslated by Google
Response from Property: Hello, thank you for taking the time to review your recent stay in our apartments. We are sorry to hear you have been disturbed from external noise, our triple glazing helps to keep the noise down when they are completely closed. We are very glad to read you enjoyed the location in the city centre. We really hope to see you again.Kind Regards,Ines-Assistant Residence Manager