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Great hotel! It's more than a backpackers hostel! Great management a wonderful helpful staff Joy and Miriam and Mathew did a great job! Lovely rooms with AC. Good bathrooms. Wonderful quiet garden with pool. Well stocked bar. Safe parking. Self storage kitchen with cooking equipment. Great outdoor Fire pit and BBQ facility. Good breakfast. A small mall opposite with very well stocked supermarket and banks and currency exchange. Wish I could've stayed longer!

What a fantastic Zambian welcome at Protea Marriot Hotel. From the lovely Ireen and Natasha at reception who were warm and interested in our adventures each day, to our spotless room cleaned by Forstina to great conversations and service from David, Raymond and Everisto to the plentiful and tasty cuisine provided by a team of excellent chefs …. I could go on and on - just wonderful service from every member of staff we came across!! Best 3 night break in a long time ; wonderful decor and ambience and world class service - you will be more than satisfied if you pick this hotel 10/10 and Zikomo 👏🏾

Stay at Fairmount hotel was like staying at home, the staff were very friendly, attentive and helpful. The experience was overall excellent - Euphrasia called to check about the airport pick up, Dawney ensured that there was internet by providing me with a mobile router. Ms. Anita and Ms. Subhasini the GM of the hotel ensured a comfortable stay. The highlight of my stay was the Indian food that i took every day - Kadai Chicken and Mutton Rogah Josh with Garlic naan and Tandoori roti were excellently prepared by well trained chef. Thank you everyone for making my stay very comfortable and memorable.

Excellent riverside room and a wonderful resort overall. The staff are exceptionally friendly and attentive. The gardens and surroundings in the resort are well maintained. The swimming pool is a great place to relax on a sunny afternoon, the restaurant and bar has excellent food refreshing drinks. It gets quite busy on the weekend and with big groups, but you can see why once you experience the facilities. Apart from the resort it's also home to safpar, they have many different options for travel along the zambezi and falls. We chose the river float, game drive and sunset cruise combo (Around $180) and it was totally worth it! Will definitely stop by again next time I'm in town.

A few days before Christmas, I stayed here with my husband for two nights. The environment is first-rate, and the service is generally worse than Southeast Asia and slightly worse than the equivalent hotels in African countries. When I left the house in the morning, a cleaning sign was hung up. I returned to the house more than three in the afternoon and did n’t clean it. I did n’t clean it until I went back at night. Breakfast was okay, the British and American breakfasts were similar. It was ok, but there was no freshly squeezed juice, and the beverage felt like concentrated juice and water. Turned up turn-down service at night, and a small snack was good. The environment is particularly good. There are monkeys in the yard. They are not as fierce as those in China. They are not strong and do not actively attack people. The perimeter of the hotel is the safari park. After eating Chinese food with my husband for the first night, I went back to the hotel and saw a wild boar about 30 meters away from the hotel entrance. The big window facing the river in the room facing the river is very quiet. It is very comfortable to open the window in the morning and watch the river view lying on the bed. The quilt is a duvet, but the sheet cover is not soft and comfortable enough, which may be a common problem in African countries. Overall it is worth living.

Very good value for money, a bar with a meal, and a kitchen where you can cook. There is a supermarket within five minutes walk, there are many good restaurants within ten minutes, the post office is nearby, it is very convenient to send postcards, there are also several nearby that want to change local currency, you can compare. Music is played at night, but the volume and time are controlled. If you need a break for long trips, this hostel is a good choice.

We were here almost an entire week. Definitely your moneys worth. Gloria and her staff are extremely caring and will go out of their way to help in any way they can. Gloria helped us with recommending various activities, she sat even down with us to make calls to the right people and even helped negotiating the price. She has a lot of experience and a large contact network that helped greatly. One of the staff went to the market to get some clothes and shoes stitches up cheap. It’s a 15 minute walk from the bus and from the city-center, so a good location. Good breakfast, daily cleaned rooms, very nice pool, the list just goes on. Extremely friendly, humble, honest staff. I can recommend this place 100% :)

Myself and my wife stayed here for 3 days/2nights The manager was very accessible and staff are very welcoming and friendly. Place is very clean with good temperature water though pressure isn't very high. Location is somewhat off-road but overall quite close to town and the falls. Breakfast is provided and we enjoyed our breakfast every morning. We didn't make use of the pool, and i don't think at that point it was well maintained. We travelled there November/December 2020 at which time, tourism was heavily down due to COVID. Unfortunately, if you need wifi, this was a challenge for us at the time we were there. I would recommend statying here as it is a quite, peaceful and safe place. Bed is comfy and nice though facilities are generally average. There is AC that works. Ours was making a lot of noise though so we tried not to have it on all night but used to keep room very cool then go to bed. For the price you pay, this is a good place to stay though our budget, travelling from UK, may be different to locals.

The service was good, the staff were friendly and the kitchen allowed me to boil ramen. The facilities inside were clean. Free breakfast was also good. It was nice to have a SPAR at a 7 minute walk. If you have a big baggage, there is a street to go to the bus terminal.

We have just returned from a fabulous stay at Ngoma Zanga Lodge, Caroline and Kennedy are both so friendly and welcoming, they went above and beyond to ensure that we had a comfortable stay and were always willing to help in any way they could to make our holiday perfect. The property is really well maintained and kept clean, the decor in the rooms, reception area and dining room/bar is lovely and authentic and the pool area is beautiful. Load-shedding is a new issue in Zambia however the staff had managed to adapt and minimise the issues that it caused and a generator was installed by the owner a few days before we left. We wouldn't hesitate to return and highly recommend Ngoma Zanga Lodge!