Guest User
June 16, 2024
Amazing staff. I forgot to check in and rang up at 22.30PM. The evening reception answered my queries, reassured me my room was ok and even went to check it had a bath. On arriving at 0.30AM, the hotel was quiet, clean and the same receptionist was calm, cheerful and welcoming. Breakfast for GF is improving with thick GF bread, DF milk (but still no soya yoghurts) loads of fruit so was full up! Also lovely condiments. Staff again was amazingly friendly and helpful. Slept like a log, bath was also deep, so was fully immersed and much needed from the U.K. damp weather. Buy the extra wifi as free wifi is weak. I’m not sure if this review should be about Premier Inn or just the wonderful Welsh folk I’ve met so far. Now for a trip to the magnificent Caerphilly Castle and an afternoon Welsh cake.