B&B HOTEL Ciudad de Lleida

B&B HOTEL Ciudad de Lleida Reviews

B&B HOTEL Ciudad de Lleida

Carrer de la Unió, 8, Lleida, Catalonia, 25002, SpainView Hotel Details
B&B HOTEL Ciudad de Lleida
B&B HOTEL Ciudad de LleidaB&B HOTEL Ciudad de LleidaB&B HOTEL Ciudad de Lleida
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B&B HOTEL Ciudad de Lleida Guest Reviews

4.1/5
Very Good
42 review
Verified reviews
Location4.1
Amenities4.1
Service4.0
Cleanliness4.3
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All reviews(42)
Positive reviews(25)
Reviews with photos/video(2)
Awesome stay(9)
Great service(6)
Negative reviews(1)
Aleksandr
Twin Room
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Everything is great
Response from Property: Dear customer, Thank you for taking the time to review our hotel. We hope to see you again in the near future! Kind regards, B&B Hotel Ciudad de Lleida
John Barcelona
Twin Room
Stayed in Sep 2024
Business travelers
14 review
3.2/5
Posted on Nov 27, 2024
Very normal
Response from Property: Dear customers, good afternoon, we appreciate your time in reviewing our establishment, we hope to see you again soon to improve your opinion of us, please accept our best regards Hotel B&B Ciudad de Lleida
Guest User
Double Room
Stayed in Jan 2025
Couples
1 review
4.7/5
Amazing
Posted on Jan 28, 2025
Exceptional cleanliness, good service and a lot of comfort guaranteed 👌🏼
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Response from Property: Dear guest,Thank you very much for your positive feedback about our hotel.We are glad you enjoyed your stay with us and look forward to seeing you back soon.Yours sincerely,Hotel Ciudad de Lleida
Guest User
Double Room
Stayed in Feb 2025
Couples
1 review
4.5/5
Great
Posted on Feb 10, 2025
The hotel was pretty good and Adrian, who helped us at reception, was super friendly. We will definitely be back!
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Guest User
Double Room
Stayed in Jan 2025
Solo travelers
1 review
3.2/5
Posted on Feb 2, 2025
When I arrived at 1:00 pm, even though the check-in time was at 3:00 pm, they charged you €10 to check in early. But if you are a member of their ByB card, they let you in at whatever time you arrive... Apart from that, even if I arrived alone, they charged me the fees for two people... and then to get it back I had to wait for two shifts of receptionists to change... I went the first time and liked it, but the second time I was disappointed... and more than anything because I found out that my room was ready at 1:00 pm and because I didn't pay the €10 they didn't let me up to the room... I was coming back from a long trip and wanted to rest... if it had been dirty, okay... but the receptionist told me that if I had been a member of their card, I would have been able to check in without paying that fee...
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Response from Property: Estimado huésped,Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado.Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar.Atentamente,Hotel Ciudad de Lleida
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Enderxon17
Twin Room
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Very nice place, comfortable, excellent service, A1 facilities.
Original TextTranslated by Google
Response from Property: Estimados clientes, nos encanta que hayan difrutado del hotel, agradecemos sus comentarios y esperamos volver a verles pronto, reciban un cordial saludo.
Julio España
Double Room
Stayed in Jan 2025
Other
28 review
3.5/5
Posted on Jan 12, 2025
The hotel was empty, but they charge extra for checking in before 2:00 p.m. I think that's not good, it's empty, so what? It wins over the customer, for next time.
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Response from Property: Estimado Julio,Lamentamos que esto haya causado una mala expectativa en nosotros. Informarle que en nuestra cadena la hora de entrada es a partir de las 14h, de lo contrario hay que pagar un suplemento extra.Le recomendamos hacerse miembro de B&me para tener beneficios como tener la hora de entrada gratuita antes de las 14h todos los días del año así como la salida hasta las 14h de forma gratuita.Esperamos poder recibirle de nuevo en futuras ocasiones en nuestro establecimiento.Atentamente,Hotel Ciudad de Lleida
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Guest User
Twin Room
Stayed in Dec 2024
Couples
1 review
3.7/5
Posted on Dec 12, 2024
The room is a good size It's great that they accept pets Free coffee and water They don't have natural orange juice
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Response from Property: Buenos días,Agradecemos que se haya alojado con nosotros. Pasaremos su queja a nuestros compañeros del restaurante para que lo tengan en cuenta como futura mejora.Gracias y esperamos poder volver a verle en un futuro,B&B Hotel Ciudad de Lleida
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Guest User
Double Room
Stayed in Feb 2025
Couples
1 review
2.7/5
Posted on Feb 17, 2025
Very noisy, you can hardly sleep in the morning. Parking is paid. €20/day.
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Saituoya
Double Room
Stayed in Nov 2024
Business travelers
18 review
4.2/5
Very Good
Posted on Nov 8, 2024
The breakfast was just as the reviews said, nothing special, I just had two cups of coffee. The room was ok, the front desk was quite friendly. The price of this hotel is ok for this town. By the way, the parking lot is expensive 15 euros so I parked on the roadside for one night
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Response from Property: Estimado cliente, Gracias por su tiempo para valorar nuestro hotel, lamentamos que su experiencia respecto a nuestro parking no haya sido de su agrado, nos encanta que hayan difrutado del hotel y de nuestros servicios, así como de la atención ¡Esperamos volver a verle en un futuro que esperemos sea cercano! Atentamente, B&B Hotel Ciudad de Lleida
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Guest User
Twin Room
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Centrally located hotel with good and very clean rooms
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A.Zanzoun
Double Room
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Sep 7, 2024
During my stay at this hotel I found the room and bed to be on the small side, but otherwise it was fine. The room was clean, although unfortunately there was a slight musty smell that was a bit less pleasant. The staff was incredibly friendly and helpful, which really contributed to a nice experience. All in all I would definitely come back here, especially because of the good service.
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Response from Property: Estimados clientes, agradecemos sus comentarios , nos encanta que hayan difrutado del hotel y de nuestros servicios, así como de la atención. esperamos volver a verles pronto, reciban un cordial saludo.
Guest User
Twin Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Very cozy, spacious room with a good shower.
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Lvxingrenshengzuijingdenagezi
Twin Room
Stayed in Oct 2024
Solo travelers
3 review
3.2/5
Posted on Oct 7, 2024
The room facilities are OK, but the parking is a rip-off
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Response from Property: Estimado cliente, Gracias por su tiempo para valorar nuestro hotel, lamentamos que su experiencia respecto a nuestro parking no haya sido de su agrado, ¡Esperamos volver a verle en un futuro que esperemos sea cercano! Atentamente, B&B Hotel Ciudad de Lleida
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Bruno
Double Room
Stayed in Dec 2024
Couples
1 review
3.5/5
Posted on Jan 9, 2025
There is not enough space for smokers
Original TextTranslated by Google
Response from Property: Estimado Bruno,Informarle que según la ley todo nuestro establecimiento es libre de humo.A pesar de este incidente esperamos recibirle en el futuro en nuestro establecimiento.Atentamente,B&B Hotel Ciudad de Llieda
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