We have stayed here twice in the last couple of months. It is a 3 star hotel on the highway for a quick overnight and early start. Both times, the hot water has run tepid or cold. This is on the third floor near the end. After the first time, we heard how the plumber was fixing things and that they apologized etc. We should have looked at Google reviews, this has been a problem before. We won't stay there again. Other than that things are fine.