Radisson Blu Resort Amp; Spa, Gran Canaria, Mogan

Very beautiful and very nice service

We have been to Gran Canaria many times over the years but this was the first time we have stayed in Radisson blu. From the moment we arrived at reception we felt immediately welcomed by the team and this continued throughout our stay. The breakfast buffet was delicious and covered a wide range of options to suit everyone’s taste. The hotel facilities were beautiful and clean and gardens well kept so it was beautiful to walk around. We enjoyed a couples massage and spa also, having a Swedish massage and then relaxing in the spas pools for a couple of hours. Again, the spa team were courteous, polite and welcoming to us and the facility was pristinely clean. We gave no complaints about our stay and will most definitely be returning.

This was our 3rd visit to the hotel & as previously the staff are lovely the whole team is so welcoming & nothing is too much trouble. We were on the top floor at the back of the Zona Tranquila - therefore, the view was great all the way down to the sea. The hotel was very busy due to part of our holiday being during half term in England. Mealtimes were challenging for the staff, but they coped well. We did find dining chairs to be a bit sticky at times & you did have to be a bit careful walking around with food & spilt orange juice on the floor - some parents need to help their children more at the buffet as little ones were struggling with food & plates!!! Some pool towels were left on loungers for a couple of days in front of the Spa pool - these should have been removed at the end of the day by staff. The loungers with side arms get exceedingly hot & are not very comfortable for this quality hotel. Maybe this could be addressed when changing them in the future. We took the evening meal deal, which we enjoyed very much. The bar at the entertainment area was so busy & they could have done with extra members of staff from 8pm. Maybe it would be nice to have the bar by the top pool open later in the evenings for Adults Only. I think guests may appreciate a pre/post dinner quiet drink. We shall be returning as we love the hotel Mogan & those dreamy Radisson beds!! Thankyou.

Wonderful hotel. Cannot fault it, the staff and service exceptional so friendly and cheerful. The grounds are beautifully maintained the maintenance team constantly cleaning it’s immaculate at all times. Breakfast has such an array of foods with the all important cava. We stayed as an adult family in 2 of the pool access rooms side by side. The garden area to sunbathe was also very quiet. Luckily we had been allocated rooms in the quiet / tranquil pool even though a few families with younger children accessed this area I don’t even remember hearing any noise. There is a family area in the adjacent section which is a perfect solution to both types of holiday makers. The only one suggestion I would make is to have an adult only area for dinner as we dined in a few times (excellent value and quality) but most tables had younger children eating so not so easy to find a quiet space. Will definitely visit again.

Lovely hotel, rooms, food, clean and tidy, a few minor imperfections for a 5*. We are currently on our second day here, first impressions were great, however there is a need for consideration of children with special needs and disabilities. My son is 9 and has multiple profound disabilities; including Autism, ADHD, sensory processing disorder, speech language and communication difficulties with the intellectual abilities of a 2/3 year old. We found the hotel has reasonable access to all areas by means of lifts if you have a special needs buggy, like us. The rooms pool view are spacious. The kids pool is lovely the kids love the blown up rainbow dome , however there is only 1 lifeguard monitoring 2 pools, with no visual of the other side of the dome to where they sit , we have a child with special needs who has constant adult support and requires adaptations to enable him to access the same facilities as those without disabilities, he requires a blow up rubber ring as a buoyancy aid, we have been approached several times by life guards and even a manager in regard to the rubber ring being used around my sons waist to go down the dome to prevent him going under which often causes sensory difficulties with the sensations of going under. Yesterday there were older children jumping and tumbling and running and rolling down the dome very close to come of the littler children who were also supported and monitored by their parents. We had the manager approach us today as we had yet again tried to explain to the lifeguard the support needed for my son to access the pool, with a lack of understanding there are no signs to say the aids can’t be used in the pool however the manager said the ‘insurance doesn’t allow it’ I am disappointed in the approach of the manager (we presume dressed in black suit with a white shirt) the couple sat next to us by the pool even commented and said how well behaved our child is causing no harm to others and they felt it was also ridiculous (it’s nice to have the support of total strangers) we were asked for our room number and told that we would have an email sent to us. We will be approaching Raddison head quarters and Jet 2 in regards to the lack of understanding and variation between disabilities the manager did mention the recent review which we read of the child with Fragile X. However they need to understand all disabilities are different. We visited a hotel last year in Lanzarote and were taken in by the manager there who recognised my sons disabilities and made adaptations to the menu and services for us (Sentido Aequora Lanzarote) it’s a shame there is a variation of understanding between the Canary Islands. We hope that they take this opportunity to place reasonable adjustments to disabled children who in the UK are recognised as having a protected characteristic under the Equality Act. There are laws in place in Spain to ensure that the disabled have the same social experiences as those without disabil

Our first time with a Radisson Blu Resort and will certainly won’t be our last. From Reception to House Keeping everyone was kind and helpful. Lovely rooms and so nice to have sun loungers on the balcony to just relax and have some quiet time. Nice breakfast with plenty of choice.

Just returned from 14 nights here and it’s been one of our best holidays from the hotel side of things! Food was excellent! Don’t believe any negative reviews, great choice excellent quality! We were HB and usually we go AI and still go out at least 4/5 times for evening meals, here we went out ONCE! No need to eat out when food was this good! Great room, 2431, we’ll be requesting it again! And beautiful grounds/pool areas, overall an excellent hotel!! Can’t praise highly enough!

If you are looking for a relaxing holiday,this is the hotel for you.The staff could not be more accommodating, from housekeeping to restaurant and bar staff he they work so hard to attend to the guests, if I was to make a recommendation it would be to although guests to get served at the bar in the entertainment room as there didn't seem to be enough staff assigned to it.Maybe after the entertainment was finished maybe a little music and dancing would end the evening better