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Lompoc: 11 hotels found

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Hilton Garden Inn Lompoc

Hilton Garden Inn Lompoc

4.4/5115 Reviews
I was greeted by a lovely chatty girl at the front desk, if I recall correctly her name is Roxanna, who did a friendly and welcoming check in. We got our Hilton cookies (not all Hilton properties do this these days, I’m looking at you Hampton Inn hotels) and got a nice room. There was a slight mixup in which room was ours so initially I was sent to the wrong one, but Roxanna quickly apologized (yes, reading glasses, I hear you girl!) and fixed it. Next when we got in the room the airco seemingly didn’t function properly. When I wanted to return to reception to inquiry about this I met the hotel technician by accident near the elevator. When asking about the airco system the guy didn’t hesitate and immediately followed me to my room, reprogrammed the room thermostat and then said,”oh you like your room COOL? Wait…” and then put the airco in manual mode, which made the room temperature exactly to my likings and gave me a good night sleep. Big kudos and shout out to Raoul, he should be rewarded by the management for prompt customer service and a friendly word. Big warm thanks to Roxanne (apologies if I didn’t catch your name right) at the front desk for such a warm and friendly reception. These things matter nowadays more than ever… oh and the room and bedding was good too, will definitely stay again when in the neighborhood.

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