Maitrise Hotel Maida Vale - London Reviews

Stayed here for one night. Checkin was fine and staff were nice enough. All was good until I reached my room. At first glance all seemed ok. Very small room which was no bother, but saw the bathroom. I will share a picture so you can decide for yourself. A very large mirror inside the shower wall. 10 on the creepy meter. No chain to pull across at night for added safety, and when I tried to access the WI-FI it said that the WI-FI was unsafe to use. Banging noises most of the night made it impossible to have a decent sleep. Will choose not to stay again. I just didn’t feel safe at all.

Location is great in term of accessing tubes and public transports. Buses right at the door steps getting you into Paddington Station and Oxford Street; the tube stations are only few minutes walking distance from the hotel. The staff are quite helpful and friendly. The hotel cafe is exotic and cheap; hotel guests enjoy a bit of discount as well! There is a Tesco supermarket and Starbucks right opposite to the hotel. Overall it’s bad for value!!

A friendly-welcomed customer service

Its ok

The room is much better than the picture. It is a big win in London at a price of more than 500

It was a perfect hotel for my week-long stay in London. The staff were friendly and the cafe on the first floor was delicious.

Convenient transportation and convenient facilities

The restaurant is no longer (was it ever?) part of the hotel. The room with a window is down steps past laundry and looks out at a brick wall. The flat screen TV was attached in a fairly rudimentary way to the wall. There was no tea in the room - just coffee. The bed was fine.

The room in the basement was a nightmare to get to. There was no indication when making the booking that it was not easy to access for my elderly mother. Whilst there a customer complained about the bed sheets not having been changed which was similar of our experience. Our room was just below an air handling unit which kept starting and stopping all night making sleeping near on impossible. I do not recommend this hotel at all especially if you're elderly, have lots of bags, don't have great mobility or aren't fit

The moment you walk in the room we could smell the dampness!!, bed was broken at bottom of base would not close.

Felt so unsafe, was so dirty and a woman had access to our door and let herself in whilst we were getting ready. no point in even getting a window room as the windows are boarded off due to the area being unsafe

Price was good value. Location was great s was no easy to get around.

Modern and clean hotel room, good location to tube station and also very affordable.

Overall it was an ok stay, bathroom had a horrible sewer smell and there was a dirty cup on the bin in there when we got in the room and there were also hairs in the shower tray. The bed wasn’t very comfortable and the cushion was rock hard.