The Drayton Court Hotel

The location is very good , so it is easy to go from Heathrow Airport

Great hotel, nice staff, clean room, nice breakfast Will book again.

Great hotel. A minute walk from the tube. Great breakfast. Clean rooms. Great staff. Will stay here again

Had a lovely experience checking in and then went downhill from there. But the part that was the worst and left us with a very disappointing experience was when my husband got stuck in the elevator. The woman at front desk was on the phone (middle aged glasses and nasty) with a reservation confirmation of July 29th. Though I told her my husband was stuck she put her finger up to me as if to see shush I am on the phone. She actually continued to answer questions w person on phone and never addressed the fact that my husband was stuck in the lift. A young woman from the restaurant heard and went to get someone. It appears it’s a regular occurrence and no one was that concerned. A young man from the bar area came out but seemed unconcerned because it happens regularly. Sorry but getting stuck in an elevator is not something that should be happening. By the time we returned to lift it finally opened and we proceeded to leave. Nobody seemed concerned or caring and they were lucky it was not me as I have claustrophobia. I guess when you are on your way out and they have your money does not matter how they treat their guests.

My son and I stayed for 1 night while visiting London. What a fantastic surprise. Excellent, convenient location with easy parking. Amazing, friendly and helpful staff. Very clean, comfortable room with everything you need. The Breakfast was perfect, good choice of continental with a brilliant full english. I cannot rate this hotel highly enough, we will definitely be using again on our next visit.

Stayed one night as location suited us, close to Heathrow with excellent train/tube service. Arrived at about 10:45 and from outside the building looked very unloved, more like a big pub than a hotel. The entrance smelled like a pub and it seemed very small and rundown. There was nobody on reception, after about 15 mins and asking two members of staff someone finally turned up. She was dressed in jeans, a faded black sweatshirt and bright orange nails, not the professional look you expect from a hotel/receptionist. We were too early for check in so left our bags and returned a few hours later. When we returned there was a group of undesirables outside the pub who were in a bad state. Again there was nobody on reception, the first impression anybody should get entering a hotel is how they are greeted and on both occasions there was nobody, reception should be manned at least all daylight hours. The carpet on the stairs and hallway to our room was absolute filthy, I cannot express enough just how dirty it was. There was a room just through the door at the top of the stairs were all the bed linen seemed to be stored. The door was wide open and about 3 girls were sitting inside having their lunch. On the face of it our room seemed ok, usual amenities, safe, iron/board, tea and coffee making facilities, tv etc. the room was large and the bed was comfy. The en-suite was small by comparison and the shower cubicle was absolute disgusting, covered in mould and rust. Breakfast was ok but not all the buffet was covered, the fruit salad and pastries had no covering. The hotel felt like it was being run by a group of inexperienced, unprofessional kids, everybody was dressed in jeans, was there even a manager?? Would I recommend this hotel, no not in its current state and we will not return.

I stayed here instead of my usual hotel closer to the center, as the prices for it had skyrocketed. This hotel is a bit away from the center, but at around €200 almost half the price. The hotel is a 2 minute walk from the Elizabeth line station. It is in an old-world style building. The staff were all very friendly. Some of the furniture in the breakfast room and bedroom were a bit damaged from use, but it somehow sat well with the building. The bedroom was quite big and the bed comfortable (for one person - I think it would be bit small for two). The wardrobe was also quite small. There were good amenities (Nespresso coffee maker, water, charging points). The shower was very good and breakfast excellent. I did not get the change to try to bar or restaurant due to business commitments.

Great find. Excellent value for money. Breakfast a highlight. Highly recommended.

The very best welcome I’ve had when checking into a hotel anywhere in the world. Helena is an absolute treasure and the Fullers management need to give her an immediate pay rise. First impressions count, and nothing beats an enthusiastic, intelligent, funny and warm welcome after a long day at work. My room was wonderful. Spotlessly clean, the free standing bath a real treat. Downstairs the pub is great, a proper English boozer. Great beer, great food and a great atmosphere. Add the free parking and you’ve got a sure fire winner. I’ll be back for sure.