The Waldorf Hilton, London Reviews

Worst experience if my life with this hotel chain do not stay here.

Excellent service, breakfast is great (but same for 4 days) Location is excellent if you like City Walk and very convinent to all underground or train stations Smile and waem greeting by almost all staffs and make you feeling respected

The room was okay. I booked a deluxe king room, which was a little more spacious, allowing me to fully open two 24-inch suitcases. The front desk staff's service attitude was just so-so; among the hotels I've stayed at, this one had the least friendly staff, haha. The bathroom facilities were quite old and a bit inconvenient to use. The location is good, with several subway stations nearby and close proximity to most attractions.

We were on our honeymoon, and we sent word ahead of us that this was a special trip and the Waldorf really delivered a spectacular stay with perfect location, which included walking distance to the theatre in the evening. A visit here is a real treat, even more so if you consider its brand’s distinguished place in the history of the world’s best hotels. The staff all the way through were flawless, and we are very grateful to the whole team, from the doormen, receptionist through to housekeeping who helped make this stay so memorable and special. A special mention to the staff working in the restaurant, the breakfast buffet was magnificent: great range, and excellent quality of flavours and dishes.

Great location, clean and tidy. The bathroom had a unique design! The room was bigger than I expected! The hotel's history is its charm; while the floors might show their age a bit, over 100 years of heritage more than makes up for it! It would be even better if the staff could ask for guests' preferred morning tea or coffee more quickly after they're seated for breakfast. Having made-to-order options at breakfast was a nice touch, too 👍. Overall, a comfortable stay.

The location is excellent, and the breakfast is excellent. The overall is excellent.

Great location, very convenient for exploring nearby attractions. Big Ben and the London Eye are within walking distance. Several popular, trendy restaurants are also just a few hundred meters away. It's also super easy to get to the theaters. The room was clean and spacious, and the pillows were especially comfortable. The staff were very welcoming and friendly.

Everything was lovely. Thank you all.

The hotel's location is excellent, right next to King's College and surrounded by several theaters like the Royal Theatre, making it lively every evening. The service is great; the doorman is very gentlemanly and welcoming. The hotel itself is a bit old, and the rooms are quite basic. There are stairs in the hotel corridors, which makes it inconvenient for luggage, but the bellhop delivering luggage to the room was a nice touch.

The welcoming from the Doug on arrival is always like your family. Checking in fast and quick with prosecco. We asked for a city view room which was dealt with our second night and the views are great. We also received a free breakfast upgrade for our hotel stay, which was another bonus to our stay. The staff were amazing as usual and the last time we stayed was 5 years ago and they remembered us. The staff at the trip. Com was amazing helping with our problems and understanding. We will be back in August for another stay and can't wait to be back.

Great location and lovely rooms, awkward having steps in the bathroom and too much additional furniture in the rooms making moving around what should be a spacious room more difficult! Lovely to get welcome drink too!

Nice , clean , great location. Back room have bad view. Ask for front facing room

Every time I visit London, I only stay at The Waldorf. The service is excellent, the rooms are very clean, and the soundproofing from the street is great!

The hotel's breakfast was incredibly generous. The location is very convenient, just a 200-meter walk to the theater. The service was exceptionally attentive, especially the hotel doorman who was super warm and helpful.