Not a bad place! It is in desperate need of some TLC and an overhaul, but the staff are really friendly and professional. Have stayed here quite a bit with work and never had cause to complain, however the rooms are lacking some TLC. The hotel is very popular with tour groups and is often rammed, but is relatively quiet considering its central location. Ideal for breaks to Derry, it's minutes walk of most attractions and many of the rooms have views of the city walls/River Foyle/Peace bridge. The hotel offers several catering packages and room upgrades and boasts a pretty incredible rooftop terrace. There are also rooms to suit all budgets, including executive and suites. The food is well worth the prices and breakfast is good quality along with good choice. There is a fully stocked bar with a range of drink options. There is a full health club along with steam room, pool and gym. Car parking is under the hotel. Withing a few minutes a walk are all the attractions of Derry along with all the amenities you need (take aways, supermarkets, restaurants, bars etc). There is a regular transfer coach within 5mins walk which takes you to Belfast city and Belfast airports (city & International) as well as south of the border into mainland Ireland. The hotel is fully accessible throughout with lifts available to all facilities and all floors. Generally an all round good hotel, just lacking in TLC