Pro: nice view of ocean, easy beach access, clean room, dogs allowed, staff smiles Con: noisy, hotel policies not enforced or staff not trained well how to operate their systems. I couldn't understand why it hit 3/4 stars prior to stay as I had had pleasant experiences in dining & spa services in past. After staying there in hotel I get it. Outside appearance is pleasant but it's not a relaxing place if you are trying to to escape kids and/or noise. Rooms are pretty bare bones. There's no in room phone. They have you use your cellphone. You can cast TV apps but basic cable. But tv won't drown out gaming area noise or restaurant noise if band playing. After hour quiet times are not enforced. Kids were in pool area long after 9pm. Advice: don't stay on 2nd floor or book a king bed room. All of those rooms have huge noise issues. Spent money on cozy package was wasted due to room location & noise. Hotel provided ear plugs don't help with noise when it's right outside your door or window.