Honest review of our couple stay in May 2024. Staff very friendly throughout, to reception, bar staff and dining staff. All ensured we were having a good stay. The room - We went for the basic room to save cost, however I was a bit disappointed at the room. Very small bed which was soft but didn’t really fit two adults (I’m just 6ft and feet were hanging off the end). Tv looks to be from early 2000 which was very complicated to use with no smart functions. Room could do with a bit of TLC, from large cracks in the roof to an actual hole in the paint in the bathroom. Shower in the bedroom also seemed to be out of date and wasn’t a set temperature and would range from hot to cold without touching the lever. Our room door also didn’t close properly - a little concerning from a security point of view. However, heated towel rail was a plus and worked well. The spa / pool area - very impressed with this side of the stay. Very clean facilities with a sauna, steam room and a large pool alongside a hot tub. Wasn’t too busy when we arrived, definitely the highlight of our trip. Again staff very friendly throughout. Only negative feedback was again lacked TLC throughout with broken lockers in changing rooms (male) and noticeable cracks in the roof / down door edges. Some great facilities, I would recommend the steam room! Overall we enjoyed our stay however due to the poor room quality we wouldn’t return in a hurry. I also rang up the staff and asked them to do something nice for my partners birthday which they stated they would leave a note and something in the room, which they seem to have forgot to do - a little awkward for me expecting something to be left by the staff.