Guest User
May 30, 2024
I’m not one to complain or even write reviews but holy moly something needs to be done with this absolute shocker… arrived at the hotel today. Checked in all ok so far… got into the lift, wow absolutely honking, foisty would be the word. Room is bang average, scuffs up the walls, bed really small, bathroom dated. Here comes the WORST part of the stay… the restaurant, if you even could call it that. First of all, didn’t get asked if we had any allergies which i’m pretty sure isn’t right. After looking at the menu I ordered the Potato Rosti which was just a hash brown with a poached egg which didn’t have a runny yolk, so basically a boiled egg. Mrs attempted to order the Scotch Egg which they didn’t have, so she went for the squid rings which were stringy and cold. She left basically the full starter, but given it was left nobody even asked if everything was ok. Next up main course…. Mrs gets the burger, had better from McDonalds. More cheese than burger. The bun was x2 the size of the burger. I ordered the beef… it came out freezing cold, like I mean the middle was actually freezing. So I sent it back, no apology? Just I’ll take it back and get it heated up. Anyways, come out 10 minutes later to be something totally different which was on the menu? Like I mean totally different. Like the only thing which was on the menu which actually came out was beef, the explanation was they’ve been struggling to get the correct ingredients. My personal favourite was the silver skin pickled onions in gravy……… anyhow, that was left. Cheesecake came out, supposed to be vanilla, was white chocolate. Complained to the duty manager who apologised and asked if I wanted a round of drinks… unfortunately alcohol isn’t going to make my hunger go away. Hopefully pick up with the hotel manager in the morning!!!