龍門南崑山雲頂温泉威士忌酒店

龍門南崑山雲頂温泉威士忌酒店 Reviews

龍門南崑山雲頂温泉威士忌酒店

Longmen, ChinaView Hotel Details
龍門南崑山雲頂温泉威士忌酒店
龍門南崑山雲頂温泉威士忌酒店龍門南崑山雲頂温泉威士忌酒店龍門南崑山雲頂温泉威士忌酒店
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龍門南崑山雲頂温泉威士忌酒店 Guest Reviews

4.6/5
Great
4117 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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Positive reviews(3937)
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Relaxing hot springs(1223)
Classy environment(757)
Perfect for kids(372)
Delicious buffet(337)
Friendly front desk staff(158)
Tasty dinner(122)
Negative reviews(180)
Guest User
Guestroom (2 beds) (Soaking tub)
Stayed in Mar 2024
Couples
18 review
5.0/5
Outstanding
Posted on Mar 6, 2024
great hotel, great foods and excellent services, will come back to stay for sure
Response from Property: Distinguished Guests, Hello! ! Thank you for choosing Genting Hot Spring Whisky Hotel, the best advertisement is the recommendation of the guest Marketing buzz, we are especially honored that our services can be recognized by you, look forward to your next visit, I wish you a happy life, Happy Family!
Justjen
Guestroom (2 beds) (Soaking tub)
Stayed in Oct 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Nice soaking tub with Mountain View, good modern facilities, hot spring is great
Response from Property: Dear guest, hello! Welcome to book the Yunding Hot Spring Whiskey Hotel in Nankunshan. Thank you very much for your recognition of our hotel and sharing the experience. The hotel fully considers the various travel needs of friends, couples, and families, and the various designs built on this basis are highly favored by guests who stay. Every trip is important, so we strive to ensure that our guests enjoy a comfortable experience in the hotel. I hope to see you again soon. Wishing you a happy life! Family happiness!
Guest User
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 5, 2024
We booked a parent-child theme room, also known as the frog room. Xiaobao loves the slide. The person who checked us in was a warm-hearted lady named May, who patiently explained to me the most favorable package for Dabao, who needed to pay for the ticket. I have to give her a five-point praise. The parent-child room is on the 4th floor, and the private hot spring is on the balcony. It was the first time for my family to take a private bath, and we took a bath at night and in the morning. It felt quite novel. The outdoor public baths are fun for both the elderly and children😁 We started bathing outdoors at 5pm and went to the hotel's whiskey restaurant for a buffet dinner at 7pm. There were many varieties of dinner with rich tastes, including home-cooked dishes, cold seafood, lobsters, shark fin Buddha jumps over the wall soup, roasted oysters, crayfish, beer soda, fruit salad, nourishing pig's feet ginger, Chinese and Western food, clean and hygienic. Everyone was very full and didn't need to eat supper at night. After dinner, the two kids went back to the room to continue bathing in the private bath😁 The buffet breakfast on the second day was also very rich, with both Chinese and Western breakfasts. After breakfast, we also went to the hotel to see pigs, cattle, sheep and horses🐴 Many hotel projects such as fairy sticks and terrace stove tea are limited in time. We didn't experience them because the time was not right. We will definitely come back to experience them next time!
Original TextTranslated by Google
6/14
Response from Property: Dear distinguished guest: Hello! Thank you for choosing to stay at Nankunshan Yunding Hot Spring Whisky Hotel. It is our honor to serve you. Yunding Hot Spring features 70℃ pure natural "Beauty Soup" silicate fluoride hot spring. The hot spring area is built on the mountain. Seeing the family's attentive comments, Yunbao's heart is like a bay of clear spring, sweet and delicious. Your support and praise have given us great motivation. Yunding Hot Spring is committed to providing families from all over the world with a more textured hot spring enjoyment. Just to give you a more comfortable service after a busy day, you come, we are always here, Yunding looks forward to your next visit~
Guest User
Guestroom - 2-Room, with View (1 living room)
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 19, 2024
The experience was very comfortable~ I stayed in a two-bedroom, one-living room apar**ent with my friends. The room was large and clean, with complete facilities. The staff was very friendly and you could ask the staff for help with any questions. The hot spring area was also clean and comfortable, with many pools and recreational facilities, and the distance was very close. It was a very happy experience and I will come again next time~
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very glad to receive your recognition. Each room in the hotel is provided with a buffet breakfast for two and unlimited hot springs. In addition, the hotel also offers a set meal with a seafood buffet dinner for two, which is very affordable. The hot spring area has 128 hot spring pools of different sizes with different functions and characteristics, including dynamic SPA hot springs, geothermal panels, various special Chinese medicine pools, etc., as well as Maya Water Village, Yingge Water Village, constant temperature swimming pool, dry steam room, wet steam room and other projects. Your satisfaction is our unlimited motivation to move forward. We will continue to maintain our enthusiasm and look forward to your visit again! I wish you a happy life!
Guest User
Guestroom - with View (2 beds) (Soaking tub)
Stayed in May 2024
Family
40 review
5.0/5
Outstanding
Posted on May 19, 2024
Stayed in the Bourbon Building of the Whiskey Hotel. It was new and clean. The balcony had its own bathtub. This time I chose a set meal with a buffet dinner. The dinner was a seafood buffet and roasted pork. This is also the customary buffet dinner of Genting. The salmon sashimi was good. Today there was a lamb bone stick. The porridge and rice rolls for breakfast were good.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you for sharing your stay experience with us! Yunding Hot Spring has been rated as a national five-star hot spring, featuring 70℃ pure natural "Beauty Soup" silicate fluoride hot spring, and the hot spring area is built on the mountain. Check in to the hotel to enjoy a double buffet breakfast + unlimited enjoyment of 128 special hot spring pools. Hotel buffet dinner: In order to ensure the best taste and quality, we have spent a lot of thought on the selection of materials, ingredients and chef team. The variety of dishes is also rich and colorful~ Our ingredients are freshly purchased every day and supplied daily, including various seafood, sashimi, oysters, fried steaks, etc. Different delicacies are launched according to different seasons, combined with whiskey and wine to create the global food culture of Nankun Mountain. Your comments and feedback will be the opportunity and motivation for our continuous progress and improvement. Sincerely look forward to your visit again, we will welcome you with a better attitude, and wish you a happy life!
Guest User
Guestroom - with View (Double bed) (Soaking tub)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 18, 2024
Friendly service, clean and simple rooms, rich breakfast. Not far from Yonghan Town, many food options, surrounded by mountains, lush trees, fresh air. The G355 National Highway in front of the hotel is being expanded, which is a bit noisy, but it will not affect the hotel environment as a whole. The air in the hotel is still very good. I went to Genting to soak in hot springs many years ago and felt very good. I have been to many places to soak in these years, and I feel that Genting’s hot springs are still the best. The hot springs are still great. There are many clean mountain hot spring pools, many warm stone beds, and hot spring swimming pools. There are many themed pools, fish therapy, etc. The slides for children are all hot spring water (especially emphasized because many hot spring hotels are at room temperature).
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello, thank you for staying at Genting Hot Spring Whisky Hotel. It is an honor to serve you. Your satisfaction is what we have always pursued! The hotel is located in the scenic Nankunshan National 4A-level scenic spot, southeast of Nankunshan National Forest Park, with a superior geographical location and very convenient transportation: it is only 2 kilometers away from the Yonghan exit of the "Guanghe Expressway", only more than 50 minutes' drive from Guangzhou, Zengcheng, Dongguan, and Heyuan, and only more than 80 minutes' drive from Shenzhen, Foshan, and Zhongshan. Looking forward to your next visit, I wish you a happy life and a happy family!
Guest User
Guestroom - with View (Double bed) (Soaking tub)
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is quite new, and the room is quite large. I specifically chose a new hotel to stay in. The check-in was quick and the procedures were simple. The service was good, with welcome fruit and soda in the room. The breakfast was also rich. There are many hot springs and many farms outside the hotel, so it is convenient to eat anything. I went there with my husband on this trip, and the experience was pretty good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Nankunshan Genting Hot Spring Whisky Hotel. Thank you very much for your affirmation of our hotel and sharing your experience. The hotel fully considers the needs of friends, couples and families. Every trip is important, so we try our best to ensure that our guests enjoy a comfortable experience in the hotel. I hope to see you again soon. I wish you a happy life! Happy family!
Guest User
Guestroom (2 beds) (Soaking tub)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is big and the view is great. The front desk check-in staff is also very enthusiastic and patient! The service is great! I have been here many times. This time I chose the Whiskey Hotel But this time I felt that the air conditioner had some odor. There were hair and nails of the previous guest on the balcony. Everything else is good. I hope it can be improved.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Nankunshan Yunding Hot Spring Resort. Every comment of yours is very important to us, and it is also the direction for us to improve ourselves; we will take every suggestion of yours seriously. We attach great importance to the situation you mentioned, and have registered and reported it to the superior in time. In the future, we will do our best to improve all the details, from various facilities to subtle services. I hope that you will have a more perfect experience when you stay next time, and I hope that Yunding Hot Spring can become your first choice hotel. I look forward to your visit again and wish you all the best!
Guest User
Guestroom (2 beds) (Soaking tub)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The room is relatively large and equipped with a small bath, which is convenient for families with children to take a hot spring bath after the children fall asleep at night. The front desk lady provided good service. I heard that I came here to celebrate my birthday and she gave me fruit (if the date is consistent with the ID card, they said they would give me a cake, but unfortunately I celebrated the ***** calendar) There is a big slide and a bubble pool, and the children had a lot of fun. There are various medicinal herbs, and I experienced the mugwort pool, rose pool, angelica pool, ganoderma pool, etc. It's pretty good. There are singers in the buffet, which is quite a**ospheric. Recommended!
Original TextTranslated by Google
6/13
Response from Property: Dear guests, hello, thank you for choosing to stay at Nankunshan Genting Hot Spring Whisky Hotel. We are honored to provide you with services. Your satisfaction is what we have always pursued. The hotel is located in the southeast of Nankunshan National Forest Park, with a superior geographical location and convenient transportation: 2 kilometers away from the Yonghan Exit of "Guanghe Expressway". Genting Hot Spring features a 70-degree pure natural "Beauty Soup" dynamic hot spring and is rated as a five-star hot spring in China. The hot spring area extends from the foot of the mountain to the mountainside. There are 128 hot spring pools of various sizes with different functions and characteristics, including dynamic SPA hot springs, geothermal panels, various special Chinese medicine pools, etc. There are also Mayan Water Village, constant temperature swimming pools, dry steam rooms, wet steam rooms and other projects. There are also bird's nests, boats, and many other Internet celebrity check-in points. I look forward to your visit again and wish you a happy life and a happy family!
Guest User
Guestroom - with View (2 beds) (Soaking tub)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
The room has a mountain view, and the air is fresh after the rain, which is very comfortable. There are many hot spring pools, which are very unique in the mountains. The children's playground and swimming pool are all hot water, which is very good. You don't have to worry about catching a cold if you play for too long. It would be better if the buffet dinner is optimized.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Genting Hot Spring Whisky Hotel. It is a great honor to serve you. The hotel is themed on Daqin whiskey culture. The hotel restaurant has a rich variety of delicious food. The hot spring area has 128 hot spring pools of different sizes with different functions and characteristics, including dynamic SPA hot springs, ice and fire bubble pools, various special Chinese medicine pools, etc. There are also Mayan water fortresses, constant temperature swimming pools, dry steam rooms, wet steam rooms and other projects. We will promptly feedback your opinions to our superiors, and we will continue to maintain our enthusiasm and look forward to your visit again! I wish you a happy life!
XiaolianziCC
Guestroom - Double Occupancy (Soaking tub)
Stayed in May 2024
Family
5 review
3.0/5
Posted on May 4, 2024
The view outside the room is nice, and the children also like the slide in the parent-child room. It's just that it's a bit strange that the parent-child theme room doesn't have children's dental equipment. In addition, the hotel service level is not very good. When booking the room, I saw that the hotel could only check in at 2 o'clock. Thinking of the peak passenger flow during the May Day holiday, the family specially arranged other trips and arrived at the hotel at 3:30, but when checking in, they were still told that the room hygiene was not ready. The receptionist promised to get it done within half an hour and let us go for a stroll first. At 4:30, we went to the room to rest, but we were disappointed again. The hygiene had not started yet. What kind of efficiency is this? Finally, I ran to the front desk again to communicate, and then the whole family sat in the room and watched the waiter get the hygiene ready. This is indeed an unprecedented accommodation experience~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Genting Hot Spring Resort Hotel. We are sorry that this trip did not meet your expectations. The hotel has always strictly required itself with high-quality facilities, high-standard services and high-quality requirements. During the peak period of holiday stays, we realized that there are still deficiencies in our work. We will strengthen employee training and detailed supervisor inspection work. Every section of the hotel is constantly upgrading, and we will provide more detailed and timely services to every guest who comes to the store. I believe that when you come again, you will be able to experience a more comfortable tourist vacation environment. Finally, all employees wish you a happy life!
Guest User
Guestroom - with View (Double bed) (Soaking tub)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
We were arranged on the 21st floor, which was really a view above the clouds. We soaked in the pool in our room at night, which was very comfortable. The dinner was very ceremonial, with a lion dance and roasted suckling pig, which was quite novel for foreign tourists. We went to the public pool the next day. Although there were many people during the holiday, we still experienced all the pools with Chinese medicinal materials, which was very rich.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for choosing to stay at Nankunshan Yunding Hot Spring Whisky Hotel. It is our honor to serve you. Yunding Hot Spring features 70℃ pure natural "Beauty Soup" silicate fluoride hot spring. The hot spring area is built on the mountain. Seeing the family's attentive comments, Yunbao's heart is like a bay of clear spring, sweet and delicious. Your support and praise have given us great motivation. Yunding Hot Spring is committed to providing families from all over the world with a more textured hot spring enjoyment. Just to give you a more comfortable service after a busy day, you come, we are always here, Yunding looks forward to your next visit~
Guest User
Guestroom - with View (Double bed) (Soaking tub)
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel room faces the top of the mountain, the air is very good, it feels like natural oxygen. There is also a hot spring pool on the balcony. The environment in the hot spring area is very good! There are many hot spring pools, and all facilities are very suitable for parent-child play. The hotel buffet breakfast is very good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Genting Hot Spring Whisky Hotel. We also sincerely thank you for your support and affirmation of our hotel environment, facilities, location and service. Genting Hot Spring is the first batch of real hot springs in Guangdong Province and is rated as a national five-star hot spring. Genting Hot Spring features 100% natural "beauty soup" silicate fluoride hot spring. Every half-hour of hot spring soaking is equivalent to jogging for two kilometers, so insisting on hot spring soaking can make your body more perfect. Thank you again for your praise and look forward to your visit again! I wish you a happy life!
Guest User
Stayed in May 2024
Family
24 review
5.0/5
Outstanding
Posted on May 7, 2024
The room is very beautiful and unique, just like what the hotel advertised. When we went there, the business was so good that the room was not cleaned yet. The front desk kept apologizing, but I said it was okay. Later, after we had dinner, it was almost done. The staff were very enthusiastic and polite. Whether it was the lobby, the restaurant or the corridor, as long as you could meet the staff, they would have their warm smiles and enthusiastic service attitude. The room was very thoughtful, and every detail was in place. For example, there was a toilet for children in the bathroom, and a washbasin for ** children. The balcony was also surrounded by railings, which was very safe. There was also a small refrigerator specifically for guests to drink after taking a hot spring bath, so that they could replenish their energy in time. And a series of other things. The location was also close. It took less than an hour to get to the hotel. There were many places worth checking in, which were very photogenic. I personally think it is still worth recommending. The environment was also very nice. If you like to set off fireworks, you can also buy them, and the hot spring pool is also very good. After the bath, there are free fruits and hot drinks to eat and drink. There are too many good things to introduce, but it is worth a visit.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Nankunshan Genting Hot Spring Whisky Hotel. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We will continue to maintain our enthusiasm and look forward to your visit again! I wish you a happy life!
Guest User
Jungle Family Friendly Room (Soaking tub)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The day before, I was in a relatively quiet hotel, and I saw so many people all of a sudden. I was stunned. But the children chose the hotel for the jungle room, and they lined up obediently. There were about 15 families in front of them. Seeing so many staff at the front desk, I thought the speed should be OK. But in the end, I still lined up for about 30 minutes, idly queuing, and noticed one of them. In the noise, she patiently explained to the guests carefully, and she was also very beautiful. I thought this girl was very diligent. When it was our turn, she was the one who received us. I added WeChat and found out that it was Candy. There were few of us, so I took the room card and left quickly. As a result, I turned around and found that there was a long queue almost to the elevator, about 3-4 times the queue just now. Fortunately, I arrived earlier, otherwise I would have been really dizzy. When I got to the room, it was not cleaned yet. I put away my luggage and went down to the park activities. At about 3:30, I returned to the room and found that it was not ready yet. I understood that there were so many people and so many rooms to be cleaned, so I didn't say much. After waiting for a while, the aunts and uncles finished and went in to change into swimsuits and go down. The kids had a lot of fun in the hot spring area, sliding non-stop. At night, I found that the toilet door was closed and I couldn't get out. I had to call the kids outside to open the door from outside before I could get out. It was too tiring to find someone to fix it. The next day, when I was about to leave, I went to the toilet and was locked in again. I was a little impatient at this time. I immediately WeChat Candy, and she immediately sent someone to fix it. She took the initiative to delay the check-out time to 2 o'clock and gave 6 more tickets, which satisfied the kids' desire to go to the park. With so many people, it's still okay to be so considerate. I wondered if they knew that the kids said they would go again next month? But the iron clips for breakfast were so sharp that they scratched my fingers (probably new). Looking at the crowds, I didn't say much. I asked the staff for 2 hemostatic patches. If I used a little more force, it would probably be troublesome. The cute kids in the lobby were really cute, and the 6-year-old child was particularly reluctant to shake hands and say goodbye. In the park, the brother who hosted the children's "swinging" was very nice. The kids kept saying that brother was so nice on the way home. Will stay here again at the request of the kids, but not on holidays. Will recommend it to friends and family, but it's better to go on weekdays.
Original TextTranslated by Google
Response from Property: Dear guest, hello, I feel a little proud to see that you are satisfied with the Whisky Hotel. Thank you for your affirmation and love for the Nankunshan Yunding Hot Spring Whisky Hotel and its staff. It is our pride to serve every guest. From your words, we can see that you must be a warm and thoughtful person. We have used the best things for your experience, which is warm, real but not flashy. Your feelings and your satisfaction are the greatest affirmation for us! We will continue to work hard and see you next time.