Guest User
February 8, 2024
Stayed 3 nights. Customer service is non-existent. Housekeeping never even came first full day. I really thought they were still on covid cleaning policies. I had to ask for basic necessities. Air vents were caked in dust. Hallways and elevator smelled awful. Encountered several employees after day 1, and none with smiles or “how can I help you?” I actually was a bother to them. Stains on the couch. Tiles in restroom were loose. I really wanted to check out early and go stay somewhere else. We should have. This place is old, smelly, and in bad need of deep cleaning, upkeep, and renovation….and training in CUSTOMER SERVICE. Do not stay here.