This is the first time I have ever rated a place. Went from December 1-8, 2023 and felt I needed to review. Housekeeping was horrible. Constantly needed to let front desk know our room wasn’t cleaned and stocked with Kleenex, toilet paper, towels. Only place I have ever stayed at where front desk people would lock up the front area and leave at 6pm. Literally no one there.
The continental breakfast was a joke. The menu said we would get Coffee or tea AND toast or pastry AND juice or fresh fruit. The waitress refused to give us any more than a coffee and fruit or coffee and toast. This is an expensive place to stay so I would suspect better service and at least someone who worked there who could put a smile on their face and look happy to be there.