Hotel Sofitel Los Angeles at Beverly Hills

Shout out to Saida at the front desk, she's so helpful and friendly, thank you so much for your help with the suitcases, Saida! I love the location, the space and its bottle saving initiative. Jazz nights are fun!

Well the hotel is clean, with good location But the service team very basic, for example we checked in in 11:30 AM The property check in is 3 PM , but the room was ready so they wanted extra 150$ for 3 hours, when all the stay is 200 for night, first time happening to me that the room is ready and for 2/3 hours they want an additional night cost Also for cleaning the room I ask at 2 PM why it was not clean yet ? So they send someone (no sign was on the door)

Pros: 1. The bed is incredibly comfortable, like sleeping on a cloud. It's the best welcome at night and the hardest goodbye in the morning. 2. The staff is very friendly and helpful. 3. The room walls are effectively soundproof? I didn't hear my neighbors at all, which was fantastic. 4. The location is very convenient, with easy access to restaurants, shops, (Eggslut is just around the corner). Cons: 1. There is a $32 daily destination fee that wasn't included in the booking or communicated at check-in. It's unclear what this fee covers, especially since amenities like water are only available in the hall and cleaning service was only requested every 3-4 days. I was only informed about this fee upon check-out, resulting in an unexpected additional charge of over $400. My stay was good, but the hotel needs to improve communication and be transparent about additional fees (destination, gratuity etc).

Nice hotel in a good location. The rooms are great and the service friendly. Do consider the parking situation though - the only on-site parking is valet and costs $71.50 per night (as of July 2024)

Good location, the breakfast is ala carte. The bed is super comfy it swallows you and wont let you leave it! I love the bed! In-room vanity products are all Balmain.

Everything is great without the location