The Hollywood Roosevelt

The location is right on the walk of fame, but this very is noisy and sketchy- not a good place to base yourself. I did regret staying here and choosing this hotel. The hotel itself is a lovely and historic building- the pool is nice and relaxing and the beds comfy but the bad outweighed the good. I booked 2 rooms for 4 nights each and they both had the same issues: aircon too noisy to keep on during the night, could not open window for air due to noise outside, Toilet kept flushing unless the lever was flicked back into the perfect position, combo bath/shower had too much pressure so bath would fill whilst showering and take very long to drain, phones would not make local phone calls even after several attempts to input the correct codes, TV would turn off during the day whilst watching, BUT at night it would turn on (3 times during the first night). This made me feel very uncomfortable and I mentioned the issues to the front desk after the first night- I asked for the TV to be disconnected from power to avoid night time disturbances. The hotel was aware of the TV issues-these are common occurrences and the hotel was fully booked so we could not move rooms. Their response was to refund the resort fee- I assumed this would be for all 4 nights as we remained in the same rooms. Upon check-out I saw that only 1 night resort fee was removed ($35), and I asked why not all 4. After unnecessary and uncomfortable negation with customers waiting behind me, the hotel manager (who did not come to speak to me face to face) agreed to 3/4 nights resort fee being refunded for both rooms. This was not good enough.

Average. Location is good but thats about it. The service is mediocre with service quite rude and unfriendly to guests. Just because you’re in Hollywood you have to tolerate it? Didn't impress me. Rooms are noisy and super small. Shower was broken for all days even after I complained a few times to front desk. The flow of water was going up and down and the tap was broken. Pool is a freak show…and dirty. Dont recommend this hotel.

Service was excellent and definitely felt safe throughout. Hotel location extremely convenient as situated along the walk of fame. Cocktails were great. Will stay at Roosevelt Hollywood again if we ever visit LA in future!

Great historic hotel with fantastic restaurant and bar. Super location.