Hotels in Santa Monica, Los Angeles

The location is very good, the transportation is convenient, the room facilities are relatively new, and the sound insulation is slightly weak

Great hotel near Santa Monica pier and walkable to many coffee shops/restaurants and shopping. The room was clean and comfortable. Strong WiFi. Bath products smell super nice. They serve Starbucks coffee in the lobby. They let us check in a few hours early and we Would stay again!

It's best All the staff are overly friendly Help each and every erotic matter as if it were your own I didn't expect much from a hostel, but to be honest, I'd rather choose this hostel than a cheap hotel. There is nothing lacking in the facilities. The lounge on the 2nd floor and the common dining room on the 1st floor. It felt like a newly built dormitory at a university. Of course, there was no deposit, and on nights when the door to the front door and the entrance to the room were closed, you had to swipe the card 3 times to enter. I felt very safe. You can get to Santa Monica Beach within 10 minutes on foot, 1 block The bedding is also very clean. I don't think there's anything wrong with roommates here.

Nice clean and quiet despite being on busy Pico Blvd. I did have a room away from Pico so I'm sure that helped. Super clean, great shower and comfortable bed with fluffy bedding. Room came with a cute kitchen area. Convenient to Big Blue Bus stops which are fabulous for getting around Santa Monica and surrounding areas. I plan on staying here again!

Loved the vintage feel from the moment I walked in to the hotel! We stayed two nights and loved our experience. The front desk staff was friendly and greeted us by name whenever we saw them. They recommended we visit the Santa Monica Farmers Market, which my wife loved. A short drive led us on an impromptu trip to the beach! We appreciated the cozy feel of the hotel and its location centralized to everything we did!

When setting the navigation, you should set it according to the address. By name, the first guide is wrong. It leads to the Santa Monica City Hall. The actual two places are far away. Living here is the next day, half an hour by plane from the airport. It is not far from the beach and the Getty Center. The hotel is really expensive, the room is small, the facilities are average, there are mosquitoes, breakfast and other such breakfasts of Inn, Motel are almost the same, ok. The place to eat breakfast is small. The hotels in Santa Monica are very expensive. This parking is free of charge and is suitable for self-driving.

Staff super helpful from start, room nice and clean, location is great (walking distance from SM pier)… the wifi provided for free is enough for what you have to do on a regular day (option to upgrade to fast for a fee) valet parking available for $45 a day ( the area charges around $30 per day for public parking, so its a good deal as you can go in an out as many times as you can)

We stayed for Xmas and it was basically an empty hotel which was nice. Parking is convenient. Everyone was nice, we needed some plastic forks for our food and they had them at the desk. Due to Covid I assume no one can come to the room. When I when to use the restroom I had noticed that they had not replaced the toilet paper, not cool. Makes me wonder how CLEAN and sanitized it was. The out door patio is nice, and cool view for Xmas lights.

We are Hilton Honors members and stay exclusively at Hilton properties whenever possible. They are dependable and consistent, but are always missing the small details that would bring them to great in my opinion. Service is always excellent and property is always well maintained. The details that are consistently missing: GOOD COFFEE, lighted magnified makeup mirror, nice fluffy towels and lots of them, more than one bar of soap, extra pillows. At this hotel we had three pillows, if you are going to sit up and read you need at least four. There was not a single wash cloth so I used a large towel to wash my face. Only one bar of soap and no shower gel so the soap travelled from sink to shower a few times. No top sheet on the bed so we were sleeping directly under the quilt, kind of creepy wondering if they wash the quilt after every guest. This hotel had excellent security which I appreciated because the neighborhood is a bit sketchy. You could not enter the hotel at all or use the restrooms in the lobby without a hotel key. If you didn’t have a key the receptionist would have to buzz you in. Valet parking only and expensive at $49, but worth it for convenience and safety. I did not take advantage of the pool or breakfast, but nice that they have them.

Google review summary 3.4 Fair 449 reviews Rooms 2.3 Location 4.4 Service 3.2 What guests are saying ””Good place and nice atmosphere but a bit overpriced for the small portions.”” ”Good price for the area, definitely dated, and good service.” ”Found insects within the bed sheets, staff dont help with much.” More Families 3.3 Couples 3.5 Solo 3.4 Business 2.8 Priceline 6/10 · 13 reviews Trip.com 4.1/5 · 30 reviews Reviews Search reviews People often mention Marilyn Arroyo 1/5 a minute ago on Google WORST SERVICE EXPERIENCE. I would not recommend Hotel Carmel. I am frustrated with this place because I wanted to like Hotel Carmel, it's quaint and had character but the customer service was the worst I've received, hope to never experience again. I paid third party, arrived May 14-15 and took a loong time to check in, which is fine, I wasn't in a rush, but it was strange that I had to fill everything once more, provide my card and ID (standard). Once in the room, concierge came up and told me he had to swiped my card and charge me since he had not (despite having paid third party which had already been reiterated and confirmed downstairs). Figured it was for deposit. Wrong, charged for much more than I had already paid for the night, which was substantial. Then went downstairs and showed the transaction, another concierge assisted, reversed the transaction but took a looong time, guys I'm not kidding you, and I am patient. Told me the valet for $38 (it said $25 valet on my email receipt with the 3rd party but oh well) and resort fee will be waived once I check out. The next morning I mention it to the lady and she was oblivious, said it was already charged, she wasn't aware and I would need to speak to the the concierge, manager that night. I asked for a written email since I didn't want to go through the hassle a third time when I called, she did not want to, although it's a standard method of documentation amongst customer and company. Between the lack of communication, professionalism, training, documentation, process, it's a zero star.