Travelodge by Wyndham Los Banos CA

This manager discriminated me and took my money ,

Even though the sign on office door said OPEN you have to stand out in the cold and try to communicate through a little glass window (I checked in at 4:30 pm not a late or after hours check in. Bedding was very thin, TV channels extremely poor and tv was held into place by a toilet paper roll!? Bathroom walls are dirty with holes in the wall, there were men outside carrying on after quiet hours but Management did nothing in regards to their noise or behavior. Not a pleasant stay and I won’t book there again.

THIS CHARMER YELLED, TOLD ME I WOULD HAVE TO PAY DOUBLE AND ALSO FOR “INCIDENTALS”. WHEN I ASKED FOR EXPLANATIONS HE THREATENED ME. HE REFUSED TO ISSUE A REFUND. THEN HE CALLED THE POLICE ON ME BECAUSE I TOOK A PHOTO OF MY CARD AND DRIVERS LICENSE. HE REFUSED TO CHECK ME IN OR SUPPLY A ROOM. 

I made a same-day reservation with the arrival time of midnight. I arrived at 12:06 to find only 3 cars in the parking lot of a property that is next door to a hotel that was packed. I’m pretty sure the charmer is why no one wants to be here. It alerted me to what the charmer might do because of economic distress. The charmer started yelling that I had missed check-in hours, even though the e-commerce options allowed check-in until 2 AM. There is no property disclaimer about a check-in time….so customers would need to be mind-readers to know this. He told me there would be an additional room night because I arrived on the next day. Then he asked for a credit card for “incidentals”. I asked what those would be and he repeated “incidentals” several times. I pushed because he had already told me he might charge me for another night. I took the photo of my card and license and he really lost it then….saying it is agains the law to take photos. It is not against the law and I would not have done it except that I needed to document the card provision.

He told me he called the police and shut the after-hours window. In a little while, Officer Ramirez of the Los Banos Police Department arrived. Phone number: 209-827-7070. He said I could pursue a civil case against the charmer but that since I had been refused check-in that the charmer asked me to leave. So I did.

Agoda is at fault here too. They promised an immediate refund or to find me a new room. I wanted another room. They never called.

The motel needs a lot of work--It's been in need of a lot of repairs for a long time

Very nice

Friendly staff. Nice and clean rooms.

It was good

Very nicely received and good quality of rooms