Guest User
June 1, 2024
Our stay was amazing. The rooms, the service, the grounds and pools were top notch. The food was great in every restaurant and the staff were very accommodating to our daughter’s allergies. Cocina de Autor was an amazing experience, we went twice, and the second time, the chef modified the tasting menu for us to add some uniqueness to our experience. Easily the best all inclusive we’ve been to. Natalia, our concierge was amazing. She was prompt, professional and went above and beyond, especially when it came to our kids. Celeste at the pool was great with the kids. They loved playing water polo with her every day. Pedro the pool manager went above and beyond to make sure we were taken care of at the pool. He made sure the kids had more than enough popsicles. They loved the popsicle cart. Sofia at the Kids Club was amazing. Friendly and welcoming, made sure our son had a blast. Never felt like her job was a chore, she seemed like she had as much fun as the kids. Juan at Lucca was great. He was very careful with our daughter’s allergies and surprised her with an off the menu dessert that accommodated her egg allergy. Antonio at Amat Cafe made great coffees. Never had to wait long.