Las Ventanas Al Paraiso A Rosewood Resort

This hotel is beyond 5 star. The service is unmatched. Beautiful rooms and views as well. It’s relaxing and quiet but not too quiet that you can’t bring little ones. Kids club is closed during the off season, but management went out of their way to organize a few activities for my children. We would definitely come back! This place is truly special. Thanks to Valerio for looking after us everyday and making sure our needs were met.

LV is THE BEST in Cabo! We just returned from our week in Cabo after having to exit so quickly back in October due to the hurricane. We had to go back to get the full experience since our prior one was cut short. Celebrated a monumental birthday and they provided a birthday treat at dinner one evening as well as a mariachi birthday greeting upon arrival. Excellent property, super clean rooms & grounds, staff is very accommodating, any issues are resolved quickly, food is great, views are amazing and the pool staff is the most attentive of any resort I have ever visited. Pool staff provides sunscreen, iced buckets of water and chilled Evian to mist yourself. They come around with fresh juices, fruit or popsicles a couple of times a day at the pool. Butlers are assignees to you at arrival and they are available on an app for all your needs. No matter what it is they will handle it. Rooftop OF Jr suites are the best accommodation for the views. Saw whales everyday and it was the very end of the season. Plenty of space, nice bathrooms with incredible water pressure, sheets are fabulous. Bottles of water provided during entire stay and they place a little mini pie in your room each day. The Sea Grill restaurant is our fave on property. The spa is just a normal spa, nothing overly special about it and the massage we had was ok. My sister in law had a different therapist and said her massage was fabulous. So it depends on who you get. My daughter and sister in law both said to ask for Martha if you get a massage. Breakfast is included each day with many options and they are all terrific at The Sea Grill. The Sunset Bar was only open for a few weeks because it depends not the rising tides. The hotel cannot leave it setup year round or it would wash away. If you can go in March or April you will get to experience it. It was probably the BEST meal, service and ambiance we have ever had at any resort. We got to see the hotel's "graduation" ceremony one evening for the employees that were having a one year anniversary. It was so sweet to see how much the hotel values and cares for their staff. We are going back in a few weeks and hope to go to their La Botica speakeasy on our next trip as it looks fun. Go try LV in Cabo...you won't be disappointed!

Where do we start? This is by far the most astute service property that I’ve been to. From the room butler team of Myra, Edmon and Gerson to the adult pool team to the teams at all of the restaurants to the fitness team. Within 24 hours, everyone knows your name and within 48 hours they anticipate what you want. The property is well kept, rooms beautiful and spacious. We loved it so much that we extended a few days. Just know that this property is not for the price sensitive consumer. There are taxes and service charges that quickly add up on top of price premiums of a property of this stature. Tip: while there is a 15% service charge on everything that is shared by the staff, adding an additional goes a long way and is very much appreciated. If you book this property- you won’t be sorry.

We came to eat at this resort on the last night of our trip. The food was amazing and ALL of the staff at the resort were really nice. The exceptional treatment and overall positive attitude of all of the staff really made our experience here so special.

We had a 3 br villa at Las ventanas. I would say overall a nice place, but aspects of the service was sub par. Our butler was great, but waited for drinks and food at the pool area for 45 minutes and never came. For the price we paid I was not overly impressed . The service charges on top of the bill was absurd.

This was our first stay at Las Ventanas, and essentially our first to Cabo (we've been to Todos Santos once before). I came across the resort through various social media posts and reviews, so I was excited when a different trip fell through and we were able to book this instead. In celebration of our first solo trip since our second child was born, my husband and I booked an ocean view suite via AmEx Fine Hotels & Resorts. Upon arrival, we were upgraded to an Ocean View suite (308, right above one of the adult pools), and WOW what a room. It was spacious and beautifully appointed, with an amazing rooftop deck that we never really got the opportunity to take full advantage of as we ended up sitting on the terrace more and enjoying that couch and the jacuzzi. One thing that stood out to me was that there was not one single solitary ounce of a mildew smell, which is something I have found fairly common in most hotels in Mexico. Maybe this is less common in Cabo, where it's drier, as I've spent most of my time in the Yucatán Peninsula. But either way, that was positively noticeable. Our butler team was excellent, and Silvino made sure to come check in with us daily and see what our plans were for the day. We ultimately never needed anything particular from them, so I can't really speak to any great lengths the service went. Additionally, we ate at all restaurants (though had breakfast on our terrace daily so never actually ate at Aberjie) and the food was absolutely EXCELLENT. We were nervous about this as we typically try to eat at more local spots and not at resorts, but this isn't so easy in Cabo as everything is a drive. To note, some recent reviews complained of generator noise, which we absolutely did not experience. Las Ventanas is SO quiet and tranquil. We were even there during peak spring break time, and while there were more children than expected they were not an issue at all. If I have complaints it would be the following: - The drinks are just...astronomically expensive. Margaritas can be upwards of almost $40 and the only red wine option on the menu I wanted to try was $75/glass when I know that at home a whole bottle of this wine is $50. This just makes staying longer or frequent returns so prohibitive. - I had seen many people receive personalized items like monogrammed pillowcases and/or monogrammed beach bags and we didn't receive any of this. Obviously none of this is guaranteed, but knowing what I knew, I expected to return to the room each day and experience a little ~something~ and there really wasn't anything that stood out. - The pizza at Sea Grill was pretty bad, which we were shocked by as the focaccia was excellent and everything else at the hotel had been amazing. Given that the wood fired oven is the cornerstone of that restaurant, this was pretty surprising. - The rooms are very expensive. At least at O&O, Chileno Bay, and Esperanza you can get a King room for roughly $700 and the cheapest room I see at Las Ventanas

We returned to LVP again for a spring break. This property remains one of my favorite properties in the world in terms of the level of service, architectural design, and the general tone of serenity that permeates in every aspect of the hotel. I walk onto this property and I feel at home, welcome, and so zen. Since I have been coming to LVP (15+ years) I have compared the service of every hotel in the world to the standards of service set by this property. On this trip, service levels remained high. Different departments stand out on each trip. This trip, we found the pool valets to be stellar (everyday we saw them SPRINT towards any guest purporting to try and adjust their own sun bed - it’s quite the sight to see!) and a push of the pool valet button resulted in a prompt response each time. I wanted coconut water at the pool and I know the pool staff made great effort to find me a fresh coconut. The spa staff were so gracious. Massage was again next level and wonderful blow dry and style as always from the talented Patricia ( she is passionate about hair and a lovely human). Wonderful service at the Cerviche bar - they will discuss best mezcal and tequilas with you with depth of knowledge and interest. They seemed to be under staffed at breakfast at Alebrije this trip and requests had to be repeated and waits for table and food a little longer than usual. Housekeeping is always great but the little pillows with thread matching your holiday wardrobe are back in addition to all the other special details that make guests feel special. I ask myself often, why do I keep coming back here (despite the price point)? I have travelled the world experiencing spectacular properties. I think it’s the way I feel I am here - taken care of, but not in an over the top or intrusive manner, in the context of beautiful luxury. It’s small enough a property to maintain a feeling of intimacy. The property itself, despite having opened some 27 years ago, remains very very well maintained. As more competition is set to arrive on the San Jose scene, LVP will have to maintain and even kick it up a notch to stay a top property in the region. I am sure they will.