Overall a great experience, service maintained it’s status of attentiveness, the food was even better, great hostess at California Cafe, the elegant dining at California “Bella Italian dining” great staff and awesome manager “Tall Guy” Housekeeping service was good too. Maintaining your landscaping was/is out of this world, other hotels can learn from it. A great job!! Shortfalls; - Closing beach too often (4times in our week) - Activity personnel could use better language is communicating why we CANNOT use Bougie Board” shouldn’t be “Sorry but you can buy one at Market” - Your waiters can make more money buy reporting to lifeguards how people don’t return for lounge chairs with towels NOT occupied, so many people would set them early and walkway not returning for hours. . - Thank you for a great time. Harlan