We were in room 559, which was on the 2nd floor. It's not easiest to drag 3 suitcases upstairs. Room itself was roomy and clean but a little tired in places. Well equipped kitchenette with oven but no microwave. The bathroom had a shower over a small bath and plenty of hot water, again the bathroom was clean but tired. Beds are very comfy, but the sofa bed in the lounge was not so. Lovely large balcony area. Maids visited the room every day, towels changed twice in our 7 night stay and bedding once. 2 x pool areas, 1 heated. Both pools had a lack of sunbeds, which resulted in having to get up at 8am to join the sunbed brigade to reserve beds. Great location with plenty of shops and restaurants close by Short walk to Los Cristianos beach and playa Las vistas a little further on. All in all, it has been a lovely, relaxing stay on a budget.