Apartamentos Playa de Los Roques

Good overall if you are looking for a quiet place, however the sheets / towels should really be reviewed as they are stained and old. I think that the cleaning service of the sheets also uses a rotten detergent because it caused us big allergies on the body… No shower gel or sponge to do the dishes. It is true that in 2023 putting wifi in the apartments would also be interesting... The staff otherwise is very pleasant whether at the bar at the reception or the chambermaids so thank you to them!

Instalaciones bien cuidadas Piscina. Áreas comunes, buenas atenciones,, pero en el apartamento faltaron cosas que creo no deberían de faltar, no había microondas, ni detergente lavaplatos, ni gel de ducha, la papelera del baño no tenía bolsa y el sofá cama era muy incómodo, pero aún así volvería es muy tranquilo

Acabamos de volver de pasar una semana en estos apartamentos. Resumimos diciendo que si volvemos a Tenerife volveremos a repetir sin duda. Muy limpio, amplio, personal muy amable y si vas con niños es muy tranquilo. Nuestro apartamento tenía de todo en la cocina: placa¡ horno y frigo, baño completo con mucha luz natural y unas vistas preciosas desde la terraza. Una experiencia de 10.

Apartamento tranquilo lejos del ruido céntrico, vistas y sonido del mar, limpio, necesitas coche porque no hay tiendas para las necesidades básicas. Deberían mirar de cambiar los colchones del sofá cama, super incómodo y más si tienes pensado estar unos días.

Pasamos un finde semana, somos de la isla y buscábamos algo para desconectar unos días y la verdad que nos llevamos una grata sorpresa. El lugar está apartado de todo en la costa del Toscal (en los realejos), lo que lo hace perfecto para el descanso, por la noche silencio absoluto solo oyes el sonido del mar desde la habitación. Los colchones son buenos, se descansa bien. El apartamento super espacioso y cómodo. El baño, con bañera grande y plato de ducha, a la peque le encantó la super bañera. La cocina con lo necesario a falta de un microondas. Los recepcionistas y la señora del bar de la piscina muy simpáticos y amables. El exterior me pareció súper bonito, la piscina para adultos está genial para días de calor (el agua no es climatizada, pero tiene buena temperatura para refresc****) hay una pequeña piscina infantil. Las hamacas y las colchonetas tienen sus años pero hacen su función. En el bar-restaurante no comimos, así q no puedo opinar, pero tenían para desayunar, platos para el almuerzo y cierra a las 15h. Tiene un peque parque para niños con arena (un balancín y un tobogán). Para llegar es necesario coche. Nosotros nos llevamos una muy buena impresión y creo que pronto repetiremos!

The worst experience of my life,, DO NOT BOOK this hotel with RUMBO Good morning, In the month of February I made a reservation with the reservation code 1937253813 flight plus hotel Malaga Tenerife April 30 to May 5 On March 22 I receive an email with a change in the return flight and I answer that I do not agree He returns to me. To send another alternative and I tell you that it is not good for us either because I would fly at 8 am. And I would have to wake up at 5 in the morning And I refuse to get up at that time while on vacation With two small children On April 1 I asked them to look at another alternative For example, return on May 6 but you had to take care of the night More than hotel you told me YES WITHOUT PROBLEMS. THIS CONVERSATION WAS BY EMAIL AND YOU TOLD ME THAT YES BY PHONE THEY ARE SUPPOSED TO BE RECORDED But still ON April 29, a day to fly I have not received an answer I have called several times I have sent several messages and I do not receive an answer from you You are irresponsible how I'm going to fly without knowing how and when and in what circumstances I'm going to return. On APRIL 30, I RECEIVE A MESSAGE FROM YOU WHERE YOU TELL ME MAKE YOUR CHEKIN ONLINE I DID IT THROUGH YOU AND THERE IS WHERE I ACCEPT THE CHANGE FOR THE 6TH DAY!!! I am about to CALL YOU AND TELL YOU THAT I ALREADY DID THE CHE-ing online THROUGH YOUR WEBSITE, AND THAT I NEED THE NEW HOTEL VOUCHER. Calls are supposed to be recorded!!!! I REVIEWED IT AFTER A MONTH TELLING ME THAT YES YOU WOULD PAY FOR THE ADDITIONAL DAY!!' Today, May 3rd, you tell me you can't because I DID THE CHANGE, when it hasn't been like that The WORST TRAVEL AGENCY I WILL EVER BOOK WITH YOU AGAIN, Wordless crooks You have never told the truth I plan to REPORT THEM, before the consumer AND THE COURT!!!! By abusers Deceitful, YOU ONLY CARE ABOUT THE MONEY YOU DO NOT LOOK FOR THE WELL-BEING OF THE CLIENTS NOW WHAT I DO HERE IN TENERIFE WITHOUT MONEY I HAVE HAD TO PAY AN MORE DAY OF CAR AN MORE DAY OF PARKING AND NOW I HAVE NO MONEY TO PAY ANOTHER NIGHT AT A HOTEL I WILL HAVE TO SLEEP IN A CAR WITH MY TWO CHILDREN BECAUSE I HAVE TRAVELED DECEIVED BELIEVING THAT YOU WERE SERIOUS A MONTH LATER YOU TELL ME TO TAKE CHARGE OF THE ADDITIONAL NIGHT The worst TRAVEL AGENCY WITHOUT A WORD, IRREPRESENTABLE, ABUSERS