Hotels Near Neon Żmija in Lublin

The bathroom in the hotel room is very clean, the bed is the most comfortable I have ever slept, the service attitude is very good, the facilities are also very complete, the charging is very convenient, and there is a coffee machine.

Staff were helpful and polite, nothing was too much trouble and were very welcoming from the start. Room was perfect, the service amazing and the whole experience made the trip to Lublin awesome. There was nothing I could find to fault the hotel - not even when my door key decided to go offline, problem resolved with no hassle. Will definitely return.

The third time in this hotel (2010, 2014, 2023). And if the previous two visits left a very good impression, this time the word ”horrible” is the softest definition to stay in this hotel. The hotel is in a state of reconstruction, or repair, But your activity is not interrupted. As a result, you pay very high price for accommodation, essentially without convenience. During my stay at the hotel there was no elevator. This can certainly happen. But then it is worth working on the service and thinking about how to help paid luggage. That wasn't. The service in the hotel is terrible. During the registration process, the staff member entered the parking check, while I had no car and only the number was indicated in the pre-booking. In the night of a turbulent, after a long road, I didn't pay attention to it. When I asked about the money back, I received charges that I allegedly claimed I had come in my car. The conversation was extremely unpleasant. The money was returned to me, But the staff member did not consider it necessary to apologize. From what I can conclude that customers are delighted to be deceived and will be extremely dissatisfied if the guests decide to fight for their rights. Don't count on attention and respect. The standard room was located on the second floor. The bathroom was a nightmare, the shower cabin was half broken, the toilet barely worked. Breakfast in the hotel is not recommended. The price of breakfast is 45 zloty, in the city where cheaper and better. If you need to visit Lublin, I advise you to avoid the Campanile Hotel.

The hotel, in general, is really good, with big and comfortable rooms Room equipment is excellent, bathroom was good as well the restaurant served tasty breakfast, not as usual in hotels late check-in is possible parking available good wifi connection close to the highway, easy to get there support Ukrainians ) don't like - we got 2 separate beds instead 1 double as was ordered, and the mattresses were too soft - meat in steak was rare instead of medium, but other food was delicious