Courtyard Lufkin

Awesome stay, 15 min from hospital where daughter was having surgery

It was a nice hotel but for the price of it to not have the continental breakfast and the “king size bed” to be actually a queen size was ridiculous. Also had trouble with the door locking up when we would leave the room too. Very clean and nice facilities just the price was ridiculous and I wouldn’t have stayed there if the other non roach bag hotels hadn’t been booked

The room was dirty. Stains in the toilet seat and black ring in toilet. We arrived late so were too tired to complain. For $225/night in east Texas I expected at least a clean room.

They need to do a remodel. Mattress felt like coils were right under the surface of mattress. My door looked like someone try to use a crowbar to get in the room. Metal door frame near lock was mangled, and dented, rusty. Gave me concerns that they had a safety issue in the past.

Close to ball fields

Lovely spot! We had to stay here when we had a sudden flat tire driving from family Louisiana to Austin. We were so glad to quickly find a place that was so clean, safe and where we could get a good night's rest.

Excellent Experience and would HIGHLY recommend! The staff at this Courtyard by Marriott in Lufkin, Texas was outstanding! My dad’s car was totaled in a head-on car crash while driving through Lufkin. When released from the hospital he had nowhere to stay, no car and knew no one in the area. I called this hotel from my home in Minneapolis and the staff immediately started helping me! The Manager, Barbara Boykin was extraordinary and really went above and beyond. Barbara helped me book a 3-day stay for my dad to rest and recover. There was no Uber or Lyft in the area, but Barbara helped me connect with a local ride service to get my dad transportation from the hospital to the hotel. Upon his arrival, Barbara had great help from Sam, who carried my dad’s suitcase and computer bag and helped my dad to his room. Sam is also the chef at the hotel. He told my dad he would make him anything he wanted. My dad was not feeling very well so Sam suggested a delicious soup, which was perfect! Barbara even brought the soup to my dad and checked on him to make sure he was doing okay. During his stay, he said everyone on staff was friendly, helpful and gave him red carpet treatment. My dad really appreciated this caring and attentive staff that took such good care of him at his time of need. My family and I are so extremely grateful for the help! Barbara and Sam are AMAZING!!! Thank you for your wonderful service.

uncomfortable bed, didn''t leave cups for coffee in room and had to pay for coffee in lobby area.gave us a room that was occupied guy was taking a shower when we opened the door.will not go back to a Marriott hotel again

Every person was extremely nice. Property is very clean