Lumbini Sanskritik Hotels with Gym

Quite a nice design and a space. Rooms are spacious and the dining room has space for all kinds of guests. However, the whole stay was a horrible experience. I haven't seen a single 5 star standards in this hotel. Not even a three star. There are massive structural damage, I could see an inch of the concrete through the crack in the dining room. The frame of the room door was completely cracked. Lobby carpets were coming out. The bath room door railing was rusted and the rust was falling off. We could not move the door to close it. It always stayed 2 inches open. The bidet pressure wasn't controlled. The carpets were dusty, curtain had stains. Most horrifying thing I saw was the bedding. I myself is a hotelier and for the first time in my life I saw a duet covered by two bedsheets. The duet was stained and sheets were dusty. Had to call in the middle of the night and asked them to put a proper cover. The sheets smelt like they were kept inside a cupboard for a month and wasn't aired. It was terrible. I believe the hotel is heavily understaffed and the staff is trying their best but taken the size of the place, that must be an impossible task. Still, the gusts must not be put through such experiences. if some attention is not given, this beautiful property will not stand for long.