QQiqi779I paid extra to upgrade to the Crescent Room, which I had been dreaming of, and it was absolutely stunning and breathtaking, with a huge balcony! 😊 The service was generally good. Aigerim, the lady housekeeper in my room, was very thoughtful and patient – thank you! However, the service level of the lobby concierge staff varied; there was a young man with braces who had an excellent attitude, but a middle-aged man with a slightly dark complexion was arrogant and neglectful. The two handsome young men and women who checked me in at the front desk were both from Morocco and very enthusiastic. We even chatted a bit longer since I had visited Morocco before. The hotel lobby is opulent, predominantly blue, and adorned with sparkling white giant crystal chandeliers. For a moment, I felt like I was in 'Frozen'! 😊
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